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Bozzuto

Real estate development, construction, and management

Doorman

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeWashington, DC, USAIn-person

About the Job

Requirements

  • At least 1 year of experience in a hospitality, retail, travel, or hotel environment.
  • Experience working as a doorman, concierge, guest services representative, front desk representative, ticket counter representative, or in retail services.
  • Maintain a sharp professional appearance.
  • Demonstrate a customer-focused mentality.
  • Ability to lift up to 25 pounds.
  • Availability to work Monday and Friday from 12 p.m. to 8 p.m., with occasional flexibility for special events.

Responsibilities

  • Arrive properly groomed, on time, and ready to work when scheduled.
  • Know and acknowledge residents by name.
  • Stand at the entrance door and greet customers, residents, and guests.
  • Maintain cordial and respectful relationships with residents, visitors, contractors, vendors, and fellow employees.
  • Remain calm, professional, and courteous when handling situations involving upset or dissatisfied residents or vendors.
  • Log, audit, and assist with delivering packages daily as needed.
  • Resolve or follow up on resident needs, including providing directions and securing transportation.
  • Immediately report accidents, maintenance issues, and safety or security concerns; understand building emergency procedures and the doorman's role in an emergency.
  • Develop expert knowledge of community attractions and local amenities, and provide recommendations to residents.
  • Maintain an accurate key-control log and manage the online system for resident and guest access to elevators, club areas, and other spaces.
  • Work weekends or evenings depending on the shift.

About the Company

Bozzuto

Real estate development, construction, and management

Bozzuto develops, builds, acquires, and manages homes, apartment communities, and retail space across the United States. Its end-to-end approach combines site selection, financing, construction, and ongoing property management to deliver inhabited, well-maintained spaces. The company sets itself apart with a strong focus on customer service, people-centered culture, and award-winning expertise in development, construction, and management. Its goal is to provide extraordinary experiences for residents, tenants, and communities while growing its portfolio.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Towson, MD
Founded
1988

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