Technical Program Manager – Manufacturing Systems Engineering - Manufacturing Systems Engineering-Leo Satellite Build Systems

Description

Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
To deliver these complex solutions, as the Sr Program Manager you will partner with peers across multiple Leo teams, including hardware, software, supply chain, and manufacturing.

This role includes direct responsibility for program management of various engineering work-streams under manufacturing, system integration, and production test systems. This is a highly technical role requiring experience with software systems, data and metrics reporting while tracking multiple senior leadership level goals.

Candidate superpowers should include stakeholder management, ownership, coordinating across multiple cross-functional teams, dealing with many unknowns and ambiguities.

Key job responsibilities
- Own the roadmap and tracking of various engineering work-streams - tools and frameworks, tests systems and test optimization that span end-to-end from contract manufacturers to Leo factory locations.
- Establish the linkage between production roadmap and goals to team level work-streams for progress measurement, monitoring and risk mitigation.
- Represent overall impact of systems and solutions delivered to yield, speed, manufacturability, cost, stability and trust.
- Translate strategic goals into actionable plans for specific projects and operations.
- Understand dependencies among multiple cross functional teams and their roadmaps, synchronize milestones, identify constraints and necessary ways to unblock delivery.
- Create programs and outreach communications for successful rollout of various solutions
- Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations to senior leadership.
- Measure, analyze, improve, and control KPIs across all aspects of the operation.
- Work with software and analytics teams to develop reporting tools and applications that support, operating rhythms
- Advices production directors and sr. managers on technology and execution decisions and ensure effective communication of changes and improvements across the organization.

A day in the life
This role will be highly collaborative, requiring partnerships with cross-functional production stakeholders to drive positive results. This role requires the ability to advocate solutions built for our customers and an ability to influence decisions through trusted relationships.

This role will involve managing roadmap of solutions built by the manufacturing systems engineering team and onboarding customers in production operations teams spread across Redmond and Kirkland, WA. A typical day for this role will be working directly with multiple satellite component teams. Communication skills are crucial, as they interact with various stakeholders including internal teams. The role requires strong leadership to motivate and coordinate teams towards achieving project goals while maintaining a focus on quality, efficiency, and adherence to timelines.

This role will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before.

About the team
Project Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. To deliver these complex solutions, manufacturing systems engineering team is building shop floor operations software, hardware testing frameworks, satellite hardware & software testing lab, data analytics and AI solutions for various production operations and efficiency needs.

Basic Qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.