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Axi

Global CFD and forex trading broker

Head of Retail Relationships

Full-TimeUpdated on 10/16/2026
No salary listed
Expert
Bachelor's
Limassol, Cyprus
HybridHybrid working environment.
Sales & Account ManagementAccount Management, Business Development & Partnerships

About the job

Requirements
  • At least 8 years of sales experience within an online CFD/FX brokerage.
  • At least 5 years of experience leading and managing sales teams across acquisition and retention.
  • A proven record of achieving FTD, net deposit, and revenue targets.
  • Experience in FCA- and CySEC-regulated environments.
  • Proven experience managing IB, affiliate, and White Label networks.
  • Experience building sales processes, KPI frameworks, and team structures across multiple jurisdictions.
  • Strong knowledge of CFDs and leveraged products across FX, indices, commodities, shares, and crypto where permitted.
  • Strong understanding of margin, leverage, spreads, swaps, and execution models.
  • Experience with MetaTrader 4/5 and CRM, telephony, BI, and sales analytics tools.
  • Understanding of retail trader behavior, client lifecycle economics, CPA, LTV, churn, and reactivation.
  • Strong knowledge of FCA, MiFID II, ESMA/CySEC, and AML/CTF requirements.
  • CySEC Advanced Certification, or willingness to obtain it within six months.
  • Strong commercial, negotiation, forecasting, and stakeholder management skills.
  • Experience managing budgets and contributing to P&L performance.
  • A hands-on, visible leadership style with a coaching and performance-management approach.
  • Proven ability to build engaged, high-performing, and diverse teams.
  • Strong communication, influencing, and stakeholder management skills.
  • High integrity and sound commercial and ethical judgment.
  • Comfort working across multilingual, multicultural, and fast-paced environments.
  • Fluency in English is required.
  • A degree in Business, Finance, Economics, or a related field, or equivalent professional experience.
Responsibilities
  • Lead and develop a high-performing, multilingual sales team across acquisition, retention, and account management.
  • Set targets, KPIs, and performance standards through regular coaching, pipeline reviews, one-to-ones, and performance management.
  • Build effective sales processes, playbooks, incentive structures, and team development plans.
  • Foster a culture of accountability, collaboration, integrity, and continuous improvement.
  • Drive FTD, net deposit, revenue, and active-client growth across the UK, EU, and LATAM.
  • Develop acquisition, outbound, retention, and reactivation strategies across Retail, High Value, SME/Institutional, and White Label segments.
  • Use client and CRM insights to improve conversion, retention, reactivation, and lifetime value.
  • Partner with Marketing, Onboarding, CX, and other teams to improve lead quality, onboarding, and the overall client experience.
  • Develop and manage IB, affiliate, and White Label partnerships across key markets.
  • Identify and onboard strategic partners and negotiate commercial terms within approved frameworks.
  • Monitor partner performance, quality, ROI, and regulatory compliance.
  • Represent Axi at relevant industry events, expos, and partner meetings.
  • Establish and monitor KPIs covering leads, conversion, FTDs, net deposits, revenue, trading activity, retention, reactivation, and client activity.
  • Maintain strong CRM discipline, sales reporting, and forecasting.
  • Manage team budgets, cost of acquisition, and contribution to regional P&L.
  • Use CRM, telephony, and BI tools to identify opportunities and continuously improve sales performance.
  • Ensure sales activity complies with applicable FCA, CySEC/MiFID II, ESMA, and international regulatory requirements.
  • Ensure correct client entity, cross-border servicing, financial promotions, appropriateness, and risk requirements are followed.
  • Promote fair, clear, and compliant client communications and good client outcomes.
  • Work closely with Compliance, Risk, and other stakeholders on complaints, AML/CTF, vulnerable clients, and regulatory matters.
Desired Qualifications
  • LATAM experience.
  • Spanish and/or Portuguese; additional European languages are an advantage.
  • Experience working across LATAM markets.
  • Experience managing complex IB, affiliate, and White Label partner networks.
  • Additional European or regional language skills.
  • Experience operating in a multijurisdictional, regulated CFD/FX environment.

About the company

Axi provides online CFD trading across Forex, indices, commodities, and cryptocurrencies, letting clients speculate on price movements without owning the assets. It primarily uses the MetaTrader 4 platform (desktop and mobile) and offers account types like Standard (no commission) and Pro (tightened spreads with a commission), plus a copy trading app introduced in 2021. The company differentiates itself through a global regulatory footprint (ASIC, FCA, DFSA), a wide instrument range, diverse account options, and features like copy trading and MT4 after-sales support. Its goal is to give retail and professional traders broad, regulated access to diverse financial markets via a scalable platform and worldwide presence.

Company Size

N/A

Company Stage

Late Stage VC

Total Funding

$1M

Headquarters

Sydney, Australia

Founded

2007

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Simplify Jobs

Simplify's Take

What believers are saying

  • Axi won Mauritius FSC licensing on June 17, 2026, widening regulated reach.
  • Axi signed the DP World Tour partnership on July 30, 2026, boosting brand scale.
  • Axi Select milestones in March and April 2026 show strong trader engagement.

What critics are saying

  • ASIC suspended AxiCorp’s AFSL in January 2020 for client-money reporting failures.
  • Axi’s CFDs face persistent scrutiny; tighter ASIC rules can compress volumes within 2026.
  • Digital-asset and FX brokers face trust shocks if compliance lapses reappear after growth.

What makes Axi unique

  • Axi pairs FCA, ASIC, DFSA, and Mauritius regulation with global retail access.
  • Axi Select funds traders up to $1M, creating a rare broker-prop hybrid.
  • Axi’s MT4-first platform and copy trading target active retail FX traders.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Parental Leave
  • Professional Development Budget

Company News

Australian Associated Press
Oct 15th, 2026
Axi launches MCP integration connecting MT5 accounts to Claude.

Axi launches MCP integration connecting MT5 accounts to Claude. October 15, 2026 SYDNEY, Oct. 14, 2026 (GLOBE NEWSWIRE) - As artificial intelligence continues to reshape how people interact with technology, the online trading industry is entering a new phase in the evolution of trading tools. From analysing information to managing increasingly complex workflows, AI-powered applications are opening up new possibilities for traders looking to bring greater efficiency and accessibility to their trading experience. Against this backdrop, Axi, a global online trading broker, has announced the launch of its Axi MCP integration, connecting eligible MT5 accounts to Claude, the AI assistant developed by Anthropic. The integration brings AI-powered interaction directly into the trading environment, allowing eligible clients to access live market data, track positions, execute trades and update risk parameters through Claude. Built on Model Context Protocol, an open standard for connecting AI applications with external tools and data, the integration reflects the growing convergence of artificial intelligence and online trading technology. Clients can connect their eligible MT5 accounts through Claude.ai by adding the Axi connector, completing the setup process and authorising access through their secure Axi login credentials. "AI is creating new opportunities to rethink how traders interact with technology. With our MCP integration, we're bringing AI closer to the trading experience by connecting Claude directly with eligible MT5 accounts," said Santiago Vazquez-Munoz, Global Head of Sales at Axi. "It's another step in our commitment to exploring innovative technology that gives clients new ways to access their trading information and manage their accounts."

Yahoo Finance
Oct 14th, 2026
Axi connects MT5 trading accounts to Anthropic's Claude via MCP integration

Axi, a global online trading broker, has launched an integration that connects eligible MT5 accounts to Claude, the AI assistant developed by Anthropic. Through Claude, clients can view live market data, track positions, execute trades, and update risk parameters. The integration is built on Model Context Protocol, an open standard for linking AI applications with external tools and data. Clients connect by adding the Axi connector in Claude.ai, completing setup, and authorising access with their Axi login credentials. It is open to Axi clients with an active MT5 account. Axi notes the integration does not remove trading risks. Clients remain responsible for their decisions and should understand the permissions they grant.

Finance Magnates
Oct 7th, 2026
Former Velocity Trade eFX Head greg Lunz joins Axi in product growth role.

Former Velocity Trade eFX Head greg Lunz joins Axi in product growth role. Wednesday, 07/10/2026 | 22:29 GMT-7 by Arnab Shome * Lunz joined Axi as Head of New Product Innovation and Growth after spending four years overseeing Velocity Trade's eFX business in APAC. * He previously headed risk and liquidity at Global Prime and held a global markets risk role at Bank of America Merrill Lynch. Greg Lunz, the former Head of eFX for Asia Pacific at Velocity Trade, has joined Sydney-headquartered forex and contracts for differences (CFDs) broker Axi as its Head of New Product Innovation and Growth. Lunz took up the Sydney-based role in July 2026, ending his four-year tenure at Velocity Trade. His appointment brings extensive experience in electronic FX trading, risk management and liquidity to the retail brokerage. It remains unclear which products Lunz will oversee at Axi or whether the broker plans to launch any new offerings under his leadership. Over two decades in financial markets. Before joining Axi, Lunz served as Head of eFX for APAC at Velocity Trade between August 2022 and July 2026. Earlier, he spent nearly six and a half years at Global Prime, another Australia-based brokerage, as Head of Risk and Liquidity. He joined the company in October 2015 and remained there until March 2022. His experience also extends to the institutional banking sector. Between October 2010 and March 2015, he worked in Global Markets Risk at Bank of America Merrill Lynch in London. Lunz began his career in the financial markets as a Fund Analyst at London-based ECM Asset Management, where he worked for nearly three years between August 2007 and April 2010. Axi's expanding trading business. Axi is an established name in the retail forex and CFD trading industry. Founded in 2007 as AxiTrader, the brokerage later rebranded as Axi as it expanded its international operations. The broker offers trading services across several asset classes, including currencies, commodities, indices and cryptocurrencies, through its international entities, subject to local regulations. Alongside its traditional brokerage business, Axi has expanded into prop trading through Axi Select, offering traders access to progressively larger amounts of trading capital. Lunz's appointment comes as the broker continues to operate across retail trading and trader-focused services. However, Axi has not publicly detailed how his new product innovation and growth responsibilities will fit into its broader strategy. Arnab Shome is an electronics engineer-turned-financial editor. He holds a Bachelor of Technology from the National Institute of Technology, Agartala. He entered the retail trading industry about a decade ago, covering the cryptocurrency market for Finance Magnates, and later expanded his coverage to include forex and CFDs as well. His work at Finance Magnates includes C-level interviews, data-driven analysis, opinion pieces, and scoops of industry exclusives. He also contributes to Finance Magnates' quarterly industry report. Area of coverage: 1. CFD broker-related news 2. Industry-related Regulatory updates and developments 3. New retail trading trends 4. Prop trading industry updates 5. Executive interviews Education: Bachelor of Technology - National Institute of Technology, Agartala (India) * 7461 Articles * 142 Followers

Australian Associated Press
Aug 24th, 2026
Axi refreshes its brand identity with the launch of a new website.

Axi refreshes its brand identity with the launch of a new website. August 24, 2026 SYDNEY, Aug. 24, 2026 (GLOBE NEWSWIRE) - Axi, a global online trading broker, today announces the launch of its refreshed brand identity, including a new website with a fully updated visual system designed to reflect the broker's position as a dedicated partner to traders across every market. The refresh marks an evolution of Axi's identity, not a departure from it. The logo retains its recognised form, and the brand's signature red remains central to the new visual language. What has changed is the precision and cohesion with which every element comes together. The new visual system introduces refined typography, a sharper and more modern design language, and a globally scalable character system that reflects the diversity of the markets and communities Axi serves. The updated website is the clearest expression of the new brand in action. The refresh will extend across Axi's full product ecosystem. The Axi app and client portal will carry the updated visual identity, giving traders a consistent brand experience across every platform they use. "A lot changed with this refresh, and that was intentional.", said Julie Sharova, Global Head of Marketing at Axi, "But our DNA stays - the logo, the elements that make us us. It was about making sure our DNA speaks to more people, in more places. We wanted to feel modern and relatable across different audiences - because we believe you can be globally consistent and locally connected at the same time." Axi operates across multiple regions globally, serving retail and professional traders with access to forex, stocks, indices, and commodities. The brand refresh reflects the broker's continued investment in the trader experience, across every touchpoint, in every market. Media enquiries: [email protected] CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 66.36% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. AAPR aggregates press releases and media statements from around the world to assist its news partners with identifying and creating timely and relevant news. All of the press releases published on this website are third-party content and AAP was not involved in the creation of it. Read the full terms.

CFOTech
Jul 30th, 2026
Axi becomes DP World Tour's first online trading partner.

Axi becomes DP World Tour's first online trading partner. Thu, 30th Jul 2026 (Today) Axi has been named the Official Online Trading Partner of the DP World Tour, becoming the first online trading company to partner with a professional golf tour. The agreement gives the trading provider a presence at selected DP World Tour events and across the tour's digital channels during the season. It forms part of Axi's broader international sponsorship strategy as it seeks to raise its profile in key markets. The deal links a retail trading brand with one of golf's global competitions at a time when brokers are increasingly turning to sport to reach potential customers. For Axi, the partnership offers exposure to the tour's international audience as competition in online trading remains intense. Axi provides trading services in foreign exchange, indices, commodities and digital assets, and says it serves clients in more than 100 countries. It operates under the Axi brand across multiple entities within the group. The arrangement will also include Fantasy DP World Tour Powered by Axi. Financial terms were not disclosed. Sponsorship push Sports partnerships have become a common marketing route for trading and financial services brands seeking broader name recognition. Golf, with its international schedule and affluent audience, has attracted interest from companies targeting investors and higher-income consumers. Rajesh Yohannan, Chief Executive Officer at Axi, said the company saw a close fit between the sport and trading. "Golf and trading share the same DNA: success comes down to preparation, discipline, and the fine margins that separate good from great. That's what Axi's Edge is all about. Partnering with the DP World Tour - a truly global Tour with a truly global audience - allows us to tell that story on one of the biggest stages in sport. We're proud to be the first online trading company to partner with a professional golf tour, and we can't wait to bring fans and our clients closer to the game through innovations like Fantasy DP World Tour Powered by Axi," said Rajesh Yohannan, Chief Executive Officer at Axi. The DP World Tour said the tie-up gives Axi access to an audience it sees as attractive for its marketing efforts. It also highlighted the geographic spread of its events and spectators. "Axi are a global platform with big ambition, and we're delighted that they have chosen the DP World Tour for their first partnership in golf. Our audience is affluent, financially savvy and come from all four corners of the globe-giving Axi the perfect marketing platform to build from. Together, we will create compelling multi-channel brand campaigns and networking opportunities that elevate their presence in priority markets as we travel around the world each season," said Guy Kinnings, Chief Executive Officer at the DP World Tour. The partnership adds to a broader trend of financial trading brands using sport to build visibility beyond traditional advertising. Similar deals have appeared across football, motor racing and other global sports as firms seek new routes to retail audiences. For the DP World Tour, the agreement brings in a partner from a category not previously attached to a professional golf tour in this way. For Axi, it marks a further step into sports marketing as it expands its international brand activity. Axi said it combines trading technology, education and partnership initiatives as part of its offering to clients worldwide. It says it supports traders in more than 100 countries.