Regulatory Compliance Officer

• East Suffolk Council
• Address: East Suffolk House, Melton, Woodbridge IP12 1RT and Riverside, Lowestoft, Suffolk NR33 0EQ
• Salary: £29,542 - £32,046 per annum, Pay scale Band 4
• Hours: 37 hours per week
• Contract: Fixed Term Contract for 21 months

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Council's Safe Suffolk Renters team as a Regulatory Compliance Officer.

The role

Our Regulatory Compliance Officer role combines administrative and investigative skills. The aim of the role is to support the private sector housing team to pro-actively improve the condition of private rented properties in East Suffolk.  This role will become increasingly important as the provisions of the Renters Rights Act are embedded, particularly the Private Rented Sector database. You will hold your own workload, alongside studying for a Level 4 Regulatory Compliance apprenticeship. 

What you will need

You will be a focussed individual, with a keen passion to improve housing in the area for the benefit of the health and well-being of tenants, by supporting our housing standards officers with advanced administrative and IT skills and run your own caseload of data-lead investigations. You must be a team player who is prepared to take on different challenges to ensure we can together be efficient, effective and focussed.

With the ability to review applications, collate evidence and carry out intelligence checks, you will be professionally curious, and have a knowledge of the East Suffolk area.  You will need to have the ability to travel independently across the district in your own vehicle.

You will study an 18-month apprenticeship alongside your work, which will place you onto the starting blocks of a career within Environmental Health, as a housing specialist.  The course, operated by CSA, will cover housing law and enforcement, assessing risk and the standard of housing, the legal system and general business and local authority functions.

If you think you have what it takes to be successful in this role, even if you don’t meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube).

Here are some of the main benefits: 

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays) 
• Local government pension scheme 
• Flexible working arrangements 
• Learning and development tailored to your role 
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.  
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. 

Find more information about what we offer in our benefits brochure (pdf). 

The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert. 

To find out more

For an informal discussion regarding this post, please contact Customer Services by either calling 03330 162 000 and asking for Gemma O'Neill or by emailing [email protected]

Closing date: 9.00 am, 6 November 2026.

Interview date: 17 November 2026.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (Word).

Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site.