Full-Time

Account Manager

Posted on 11/15/2024

Octopus Energy

Octopus Energy

1,001-5,000 employees

Provides affordable green energy solutions

Data & Analytics
Energy

Junior, Mid

Leicester, UK

Hybrid position based in Leicester, UK.

Category
Customer Success Management
Sales & Account Management
Requirements
  • You’re agile and cope well with shifting priorities
  • You’re described as reliable, accountable and proactive
  • Being a team player is something important to you
  • You’re detail-minded and data-driven
  • You’re a self-starter comfortable setting your own priorities and driving your workstreams
  • Industry knowledge is a huge bonus, willing to learn an essential
Responsibilities
  • Become an expert in large business energy supply
  • Owning every aspect of your customers portfolio, and addressing all queries , complaints, billing and metering work
  • Building relationships with well known brands, CPOs, and developing partnerships by attending face-to-face meetings and regular hangouts and emails
  • Working with various industry parties such as Meter Operators, Data Collectors and Distributor Network Operators
  • Ensure we’re compliant with industry code BSC by working to ensure 99% of our portfolio is reading or dialling

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$2.5B

Headquarters

London, United Kingdom

Founded

2016

Growth & Insights
Headcount

6 month growth

17%

1 year growth

-3%

2 year growth

42%
Simplify Jobs

Simplify's Take

What believers are saying

  • Octopus Energy's rapid growth and valuation increase to $9 billion reflect strong investor confidence and market leadership.
  • The company's initiatives in green technology and renewable energy investments offer employees the chance to work on cutting-edge, impactful projects.
  • Partnerships with global entities like Energisa and Tech Nation provide opportunities for international collaboration and knowledge exchange.

What critics are saying

  • The energy sector's volatility, as seen with the Bulb Energy acquisition, could pose financial risks despite current successes.
  • Rapid expansion and numerous partnerships may strain resources and operational capacity, potentially impacting service quality.

What makes Octopus Energy unique

  • Octopus Energy leverages its proprietary Kraken technology platform to optimize energy usage and integrate renewable assets, setting it apart from traditional energy providers.
  • The company's focus on innovative green solutions, such as the 'Zero Bills' homes and electric aircraft charging, demonstrates a commitment to sustainability that few competitors match.
  • Strategic partnerships and acquisitions, like the takeover of Bulb Energy and collaboration with Energisa, expand Octopus Energy's global footprint and influence.

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