C

Contoro

Delivers remote-controlled robotics with AI oversight

Robotics Field Service Technician

Full-Time
$70k - $85k/yr
Mid
Bachelor's, Associate's
Buena Park, CA, USA
In Person
Field ServiceEquipment Field Service

About the job

Requirements
  • An associate's degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics, Automation Technology, or a related technical field, or equivalent relevant technical experience.
  • At least three years of experience in robotics, automation, industrial equipment, field service, or a related technical environment.
  • Strong experience troubleshooting complex electro-mechanical systems.
  • Ability to independently diagnose technical problems and perform root-cause analysis.
  • Ability to read electrical schematics, mechanical drawings, and technical documentation.
  • Ability to work independently at a customer site with limited direct supervision.
  • Valid driver's license and authorization to work in the United States.
  • Ability to work in an active warehouse environment that may not be climate controlled; stand and walk for extended periods; work around industrial robotic equipment; and lift up to 50 pounds, with or without reasonable accommodation.
  • Ability to comply with customer-site security, safety, personal protective equipment, and operational requirements.
  • Ability to provide occasional after-hours, weekend, or on-call support based on customer and operational needs.
Responsibilities
  • Independently troubleshoot and diagnose complex mechanical, electrical, controls, software, and robotic system issues.
  • Perform root-cause analysis and determine appropriate corrective actions and escalation paths.
  • Diagnose and repair issues involving sensors, motors, robotic arms, electrical and pneumatic systems, programmable logic controllers, human-machine interfaces, and servo drives.
  • Analyze system logs, diagnostic data, schematics, and technical documentation.
  • Perform preventative and corrective maintenance, calibrations, component replacement, and operational readiness checks.
  • Support system upgrades, modifications, software and firmware updates, testing, and validation.
  • Monitor system performance and identify opportunities to improve reliability and uptime.
  • Document technical issues, repairs, root causes, and corrective actions through field reports and Jira tickets.
  • Serve as Contoro's on-site technical representative and maintain professional communication with customer operations and technical teams.
  • Coordinate with Contoro's remote engineering teams to resolve complex technical issues.
  • Maintain on-site spare parts and technical resources.
  • Follow Contoro and customer-site safety requirements, including lockout/tagout and required personal protective equipment.
Desired Qualifications
  • Bachelor's degree in a related technical field.
  • Experience with warehouse automation or autonomous robotic systems.
  • Experience with industrial robot arms such as KUKA, FANUC, or similar.
  • Experience with programmable logic controllers, human-machine interfaces, servo drives, sensors, motor controls, and 480VAC systems.
  • Familiarity with Linux, Robot Operating System (ROS), command-line interfaces, Jira, and robotic system logs.

About the company

C

Contoro

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Website

Contoro develops teleoperation technology that lets businesses remotely control robots from anywhere. Its system blends artificial intelligence with human oversight, so robots can perform tasks autonomously while humans intervene when needed. The AI learns from human input to improve performance over time. The company serves warehousing, manufacturing, agriculture, and home/office services, offering the technology and related services for a revenue stream through sales and ongoing support. Unlike some teleoperation providers that rely solely on automation or remote control, Contoro combines autonomous robot action with continuous human guidance to handle complex labor tasks and adapt to different industries. The goal is to reduce labor shortages, boost productivity, and become a leading player in the teleoperation space by expanding AI-driven capabilities and human-in-the-loop control across multiple sectors.

Company Size

51-200

Company Stage

Early VC

Total Funding

$20.8M

Headquarters

Austin, Texas

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • Contoro secured $12M Series A in March 2025, plus Coupang backing in 2026.
  • The company plans to triple production and hire after expansion demand from Korea.
  • Contoro accepted qualified customers for a 12-week pilot in December 2025, improving pipeline visibility.

What critics are saying

  • Contoro still serves mostly U.S. warehouses, leaving Korea pilots unproven after April 2026.
  • States Logistics is the showcase customer; losing it would damage sales credibility fast.
  • Trailer-unloading robotics face KUKA and other automation rivals that can bundle broader warehouse systems.

What makes Contoro unique

  • Contoro's Dock Duck unloads 450 trailers at States Logistics since January 2026.
  • Coupang backed Contoro in April 2026 for Korea pilots and global expansion.
  • Its human-in-the-loop unloading robot works per-container, cutting CapEx for customers.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Flexible Work Hours
  • Paid Parental Leave
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Unlimited Paid Time Off
  • Health and Wellness Program
  • Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-5%
Manufacturing Tomorrow
Aug 4th, 2026
KUKA automated trailer unloading enhances worker safety for distribution centers.

KUKA automated trailer unloading enhances worker safety for distribution centers. As companies turn to robotics to automate physically demanding tasks such as case unloading that can contribute to employee injuries, KUKA enables customers to meet those challenges with flexible, reliable automation. SHELBY TOWNSHIP, Mich., August 4, 2026 - KUKA Robotics is assisting warehouses and distribution centers in creating safer working environments through automation solutions that reduce repetitive lifting, bending, and twisting. As companies turn to robotics to automate physically demanding tasks such as case unloading that can contribute to employee injuries, KUKA enables customers to meet those challenges with flexible, reliable automation. More headlines. Articles. According to the U.S. Bureau of Labor Statistics, overexertion involving outside sources such as lifting, lowering, pushing, pulling, and carrying continues to rank among the leading causes of workplace injuries. Repetitive case unloading from non-climate-controlled trailers is one of the warehouse operations most susceptible to these ergonomic risks. To improve worker safety, third-party logistics provider States Logistics partnered with KUKA and AI-powered robotics company Contoro Robotics to automate manual semi-trailer unloading at one of its California distribution centers. The solution combines a KUKA industrial robot with Contoro's intelligent software to perform repetitive case unloading, allowing employees to transition away from one of the facility's most physically demanding jobs. "The need for change was about protecting our employees, not just our throughput," said Javier Sevilla, Vice President of Operations at States Logistics. "Worker safety is our highest priority, and we were seeing a significant number of back strain-related health claims associated with manual case unloading. By implementing the KUKA robots through Contoro, we've created a safer work environment while allowing our employees to focus on work that is much less physically demanding." While improving employee well-being was the driving force behind the project, the automated solution also provides the consistency and reliability needed to support the company's growing logistics operations. Before making the shift to automation, roughly two to four States Logistics employees loaded and unloaded two to three truck trailers per shift. The automated system now handles four to five trailers per shift, reducing repetitive lifting while equally increasing throughput. "Automation is an essential tool for creating safer workplaces," said Nate Brazelle, Vice President of Sales and Marketing. "Many warehouse tasks require employees to perform the same strenuous motions thousands of times throughout a shift. By automating these repetitive applications with KUKA robots, companies can significantly reduce ergonomic risks while allowing their workforce to take on more engaging and less strenuous responsibilities." The States Logistics installation reflects a growing trend across the logistics industry, where robotics are being deployed not only to improve operational performance but also to help address workforce well-being. Through collaborations with automation partners such as Contoro, KUKA delivers flexible robotic solutions that help customers improve safety, enhance productivity and build more sustainable warehouse operations. KUKA is an international automation group with sales of around EUR 3.7 billion and approximately 15,000 employees. As one of the world's leading suppliers of intelligent, resource-saving automation solutions, KUKA offers industrial robots, autonomous mobile robots (AMR) including controllers, software, and cloud-based digital services, as well as fully networked production systems for various industries - primarily for markets such as automotive with a focus on e-mobility & battery, electronics, metal & plastic, consumer goods, food, e-commerce, retail, and healthcare. The company is headquartered in Augsburg, Germany. Featured product. The iSeamer brings together proven welding performance and flexible automation solutions. Its modular system supports a wide range of components while ensuring consistent weld quality across production.

Yahoo Finance
Apr 14th, 2026
Austin robotics firm lands deal to expand to Korea, tripling workforce and production

Austin startup Contoro will scale robot production, hire workers and expand to Korea after securing investment from a Fortune 150 e-commerce company.

GB Fulfillment
Feb 5th, 2026
Faster Unloading. Less Downtime.

Faster Unloading. Less Downtime. Meet the robot helping G&B Fulfillment unload floor-loaded trailers faster. February 05, 2026 At G&B Fulfillment, Gbfulfillment is always looking for tools that help Gbfulfillment move faster, work safer and serve customers more efficiently. One of its latest additions is the fulfillment technology Gbfulfillment is using in the warehouse: a robot built specifically for unloading floor-loaded trailers, and it's already making an impact. Gbfulfillment has partnered with Contoro, an Austin-based robotics company that specializes in warehouse automation. Their robot is designed to tackle a common 3PL challenge: unloading non-palletized, multi-SKU containers. Instead of relying solely on manual labor, this robot takes on the heavy lifting, literally. Faster Unloading. Less Downtime. The Contoro robot can unload between 300 and 650 cases per hour, depending on the pick mode. It handles boxes up to 80 pounds when a top surface is available, and it works within standard dock clearance and warehouse space. For high-volume clients, like toy brands shipping into retail distribution centers or ecommerce warehouses, this speed translates to faster inbound processing, quicker inventory availability, and fewer delays that can impact ecommerce order fulfillment. Pay-Per-Container, No CapEx Required One reason Gbfulfillment like this system? There's no upfront investment. The model is simple: pay per container unloaded. That means Gbfulfillment can apply this fulfillment technology immediately without the long lead times or costs that typically come with warehouse automation. Takes on Tough-to-Unload Trailers Contoro's robot isn't just fast. It's built to handle the unpredictability of real-world shipments. Here are a few of the features that stood out to its team: * DuoGrasp: A patented two-sided gripper that provides stability for heavy, multi-dimensional boxes * AdaptAI + InteleOp: AI trained on actual edge-case data to increase reliability * Mobile Base: The robot navigates in and out of trailers at the push of a button * Industrial Arm: Commercial-grade hardware designed for scale and repeatability It also requires no system integration and is operational in less than a day. What This Means for You By investing in technology like Contoro's unloading robot, G&B Fulfillment can keep up with high-volume demands while maintaining accuracy and consistency. For its customers, it means faster turnarounds, safer warehouse operations and fewer disruptions during busy seasons. Gbfulfillment see this as one more way to stay ahead and bring better service to the toy and retail brands that trust Gbfulfillment to move their products. Looking for a fulfillment partner built to scale with you? Let's talk.

DoonITrix Pvt Ltd
May 8th, 2025
Contoro Robotics Secures $12M for AI Unloading

Contoro Robotics has secured a $12M Series A funding round to scale its AI-powered trailer unloading robots, bringing total funding to $22M. New investors include Doosan, Coupang, Amazon Industrial Innovation Fund, and IMM. The company aims to automate the labor-intensive process of unloading trailers, enhancing efficiency and safety. With this funding, Contoro plans to expand its robot fleet and launch a new AI-driven palletizing system.

Penske Media Corporation
Apr 7th, 2025
Contoro Robotics Secures $12M for Bots

Byte-Sized AI, a column from Sourcing Journal, reports that Contoro Robotics has secured $12 million for its parcel-unloading robots. Additionally, Accelerating Circularity has partnered with Dhana Inc. to develop AI systems aimed at advancing circularity in the industry.