Veterinary Technician/Assistant - ICU

Why Arista?

Every pet is unique, and so is our approach at Arista. We are revolutionizing advanced pet care through seamless navigation and support that benefits pets, pet owners, and veterinary professionals.

At Arista, we believe exceptional care starts with the people who provide it, and we are committed to providing a collaborative workplace where people feel valued, empowered, and inspired to grow. 

Our Core Values & Culture

At Arista, our Core Values are the foundation for how we think about our jobs and how we treat others – clients, their pets, our referring veterinary community, and one another.

We recruit and promote Arista Team Members with an intentional focus on inclusivity, preserving our strong culture, and recognizing individual abilities and accomplishments.

What is Arista?

The Veterinary Technician/Assistant is responsible for maintaining excellent patient care and operational productivity by helping the Veterinarian leverage their time and efforts to meet the needs of their clients and patients. The Veterinary Technician/Assistant helps relieve the Veterinarian of technical work and administrative details, achieving greater efficiency in daily practice. The Veterinary Technician helps facilitate and streamline communication from the treatment area to the Client Experience Concierge and, most importantly, the client.

• Provide direct nursing care to ICU patients, including monitoring vital signs, administering medications, and performing medical treatments as prescribed
• Assist veterinarians or emergency technicians in emergency procedures and advanced diagnostic and therapeutic techniques when needed
• Perform routine patient assessments, including blood pressure, temperature, pulse, and respiratory rate monitoring
• Monitor critically ill patients for changes in condition and report findings to Veterinarians
• Work collaboratively with veterinary staff to develop and implement care plans for hospitalized patients, ensuring a high standard of care
• Effectively, and in an efficient manner, administer proper patient triage and/or care protocol based on the client and the facility's needs and capabilities
• Administers proper dosages for fluids, oral medications, and injections as directed by the Veterinarian
• Accurately record and maintain patient records in the medical chart, such as Veterinarian directives, treatments, patient notes, and client communication
• Collect specimens for laboratory testing, manage samples for in-house and reference lab testing, and ensure test results are recorded in patient charts
• Assist with diagnostic procedures, including blood draws, catheter placement, and radiographs
• Monitor health, physically and behaviorally, and rapidly identify any issues or changes that may require special action and report the information to supervisor immediately
• Communicate with pet owners about treatment plans, medication administration, side effects, and post-treatment care instructions
• Support the Veterinarian as needed and maintain a positive and cooperative relationship with other Team Members
• See full job Description for additional responsibilities

What You’ll Bring to the Team

• 3+ years of experience working as a veterinary professional
• Experience in both general practice and specialty/ ER veterinary medicine preferred
• When state required, current Veterinary Technician License (*must be provided prior to start date)
• Ability to follow directives and plan of care established by the Veterinarian, even if there are differing treatment opinions
• Knowledgeable on veterinary medical terminology and medication
• Exceptional interpersonal skills demonstrated through the ability to build trust, foster positive working relationships, and navigate sensitive conversations with professionalism and empathy
• Ability to remain calm and empathetic in stressful/emergency situations
• Commitment to exceptional customer service, high-quality care, and overall excellence
• High emotional intelligence and highly personable and flexible communication style to serve the needs of pet owners as well as general practice, specialty, and emergency veterinary teams
• Self-motivated, takes initiative, and effectively works with minimal supervision and direction
• Ability to work nights, weekends, holidays, and on-call shifts as needed
• Ability to lift up to 50 lbs independently and over 50 lbs with assistance
• Ability to work effectively in environments with noise, animal odors, and other sensory stimuli
• Ability to meet any position-specific screening requirements, such as a clinical acumen assessment
• Must be at least 18 years of age at time of hire

Perks & Benefits

At Arista, we know that caring for people and their pets requires energy, empathy, and resilience, so we make it a priority to care for our people through investing in programs, resources, and benefits that empower our Team to thrive both professionally and personally.

In addition to health, dental, vision, disability, & life insurance, a competitive 401k retirement plan, HSA, a robust Employee Assistance Program, and a variety of other supplemental benefit offerings, our full-time Team Members receive:

• Paid Time Off & Floating Holidays
• Personal Pet-Care Program
• Parental Pay
• Flexible Schedules
• Growth Opportunities

For other Arista Advanced Pet Care roles, visit our careers page. Follow the growth of Arista on LinkedIn!  

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