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Teleperformance

Outsourced customer experience management services

Telesales Representative-Mandarin

Account ExecutiveConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Education level of SPM or above.
  • Proficiency in English and Bahasa Malaysia; Mandarin is an added advantage.
  • Experience in hospitality, luxury brand products, or the automotive industry is an added advantage.
  • Ability to negotiate, solve problems, and work in a fast-paced, target-driven environment.

Responsibilities

  • Engage potential customers through inbound and outbound sales calls.
  • Identify customer needs and recommend suitable products or services.
  • Handle objections and close sales.
  • Maintain detailed records of customer interactions and sales activities.
  • Learn about the latest industry trends and product updates.
  • Provide customer service and build relationships with clients.

Desired Qualifications

  • Experience in hospitality, luxury brand products, or the automotive industry.
  • Proficiency in Mandarin.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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