Associate Director of Facilities Operations

Provides director (or senior director) assistance for directing operations, planning, coordination and is administratively and professionally responsible for the proper operation and maintenance of uninterrupted light, heat, power, water, and monitoring systems of all Hospital buildings and services. Ensures the Hospital/University facilities overall condition and appearance are maintained professionally. Assists director (or senior director) with fiscal responsibility for development and management of operating budgets for all departments and costs associated with in his/her areas of responsibility. Manages schedules, budgets (both operating and provides direction for capital) and ensures quality control for departmental responsibilities. Has overall administrative and professional responsibility for the safe and efficient function and operation of all Hospital/University buildings, equipment, systems and grounds. Manages the interaction between the institution and the various outside regulatory agencies providing oversight to the institutions activities (TJC, PA Dept. of Health, City L&I, etc.). Supports site and Regional responsibilities as needed.

• Develops and demonstrates a working understanding of client needs (patients/clinical units/research, etc.) as well as organizational risk. Uses this knowledge to drive continuing compliance, service level improvement, added value to client environment and satisfaction, minimized business impact of operational interruptions, and financial responsibility for requested service levels. Requires the ability to manage multiple priorities and adjust as these needs change.

• Establish and maintains direct working relationships with key departmental representatives, area managers and staff as the leader of the team responsible and accountable for Facilities Performance and Customer Service. Provides direct support to the hospital and university through close interaction with Administration and Facilities Services staff. Conducts regular evaluations of clinical areas, research labs, educational and support departments to ensure that client needs are met.

• Monitors overall condition of all buildings related to academic, healthcare and research missions of the institution including all systems, equipment and grounds for safety and efficiency. Monitors and maintains compliance with state and local codes, TJC compliance and insurance compliance, and through periodic and documented inspections. Works in support of the Director, Senior Director and all Facilities staff, ensuring compliance with all requirements of regulatory agencies including continuous readiness for TJC, PADOH, and all other regulatory site visits.

• Meets with appropriate state, local, and all other survey and inspection personnel referred by Administration to review surveys and corrective responses. Reports to the Senior Director and Associate Vice President for Facilities Design and Construction on presence and results of all such inspections and surveys with any requirements or recommendations for corrective action.

• Working with the Director and/or Senior Director, Sr. Vice President for Facilities and Campus Planning, AVP of PDC participates in the planning of future development of physical facilities and systems. Developing, reviewing and recommending approval of plans for equipment and systems retrofit, repair replacement or additions to be carried out by institutional personnel and/or outside contractors.

• Responsible for readiness, functioning and maintenance of all hospital/university life safety systems (fire alarms, sprinkler systems, emergency generators, etc.). Delegating routine repair and maintenance of systems to Managers/Supervisors and contracting for periodic inspection and special maintenance of detection and control systems.

• Optimizes the use of the Work Order / Preventive Maintenance system to meeting the need of the institution to provide a meaningful management tool for all levels of FM management as well as efficiently schedule and distribute the workload. In addition it must connect with the end user providing a user friendly means to report problems or needs and provide status feedback throughout the process. Use of the system reports for Hospital clients to provide feedback from which actions can be taken to improve outcomes both within and outside of the FM department.

• Responsible for Human Resource related issues of direct and indirect staff including employment, termination, suspension, training, grievances and promotions. Developing work schedules and assignments for his / her personnel.

• Demonstrates commitment to our core values of excellence and innovation, integrity and respect, teamwork and communication.

• Assumes a leadership role in safety and the prevention of injury. Understands emergency procedures and demonstrates appropriate response. Involves staff in the identification of system issues and development of corrective actions. Educates, involves and supports staff in error/event reporting. Problem identification, problem resolution, and compliance with all licensing/regulatory bodies, as applicable.