Facilitator - Learning Development

LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster.

We're a diverse team of experts who focus on Tipping Point Skills(TM) like coaching, feedback, prioritization, and inclusion — teaching only the behaviors that lead to the biggest impact in the shortest time. We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it! Learn more about us here!

---------------------------------------------------------------------------------------------

Facilitator, Learning Development (Part-Time / Flex Facilitator)

LifeLabs Learning is seeking exceptional learning development Facilitators who want meaningful impact without a traditional full-time schedule. This role is ideal for experienced facilitators, consultants, coaches, or operators who want to help us transform the workplace into a practice lab for mastering life's most useful skills, while maintaining other professional pursuits.

The Role At a Glance

Employment Type: Part-Time
Work Model: Hybrid; reliable access to a quiet, professional remote facilitation environment required
Work Hours: Variable (no guaranteed minimum)

Travel: Up to 50% (regional)
Location: Must live in Boston

Compensation:

• Virtual 1 hr workshops: $240

• Virtual 2 hr workshops: $400

• In-person workshops: $525

• $40/hr for onboarding, certification, and internal work

Benefits:

• Facilitator certification training

• Ongoing coaching and professional development support

• Access to all LifeLabs workshops and learning

• Paid sick leave

• Access to 401(k) plan with 3% employer match

• Monthly technology stipend

You’ll facilitate LifeLabs workshops for organizations worldwide while maintaining flexible availability.

What You’ll Do

Facilitate Exceptional Learning Experiences

• Deliver highly engaging learning experiences that uphold LifeLabs research backed content and allows for engagement, discussion, practice, processing, and application.

• Create psychologically safe, inclusive learning environments

• Facilitate LifeLabs Learning workshops across formats (e.g. in-person, virtual, and hybrid) and learning modalities (e.g. training, group coaching, group dialogue).

• Participate in and lead panels, speaking engagements, Skills Spotlights, and lead-generation events.

• Ensure audiences from individual contributors to senior leaders have a tailored experience by adapting to unique needs of organizations and learners.

• Be prepared for each workshop, including client specific context generated from other client-facing teams.

• Ensure all required materials and tools are ready to deliver each session. (i.e. slides, laptop, handouts, and adapters).

• Effectively use technology in a distraction free environment with strong audio/video quality to effectively deliver LifeLabs Learning sessions.

• Provide planned coverage and emergency coverage. This could include same-day facilitation when necessary and schedule permitting.

• Flex to support last-minute client or internal needs while maintaining professionalism and preparedness.

Partner with Clients

• Collaborate with internal client teams to support business-critical priorities such as client engagement, product innovation, and internal company culture initiatives.

• Serve as a learning experience partner alongside other product and client-facing teams, bringing facilitation skills and subject-matter expertise to targeted business initiatives.

• Actively seek, synthesize, and apply feedback from clients and learners to continuously improve experiences, solutions, and outcomes.

• Establish and sustain strong, trust-based relationships with clients and internal stakeholders through consistent communication, reliability, and mutual respect.

• Prioritize the needs, goals, and experiences of clients when preparing for and delivering solutions, ensuring alignment with their context and values.

• Monitor, interpret, and recognize industry-specific trends, innovations, and external forces to inform decision-making and client alignment.

• Confidently and accurately use business terminology to build credibility with clients and stakeholders.

• Proactively surface risks to a client engagement and work with internal partners to address emergent concerns.

• Manage timelines, milestones, and deliverables using project management tools, while clearly communicating progress and outcomes to internal and external stakeholders.

Drive Impact & Mastery

• Ownership mindset to drive positive outcomes for clients and continually improve our learning experiences.

• Maintain on-going practice through observations, mocks, and self-study sessions.

• Maintain accurate, timely reading, communication, and documentation across all internal systems.

• Maintain facilitation standards of excellence in knowledge and delivery of LifeLabs Learning content, through skill development, observation, training and certification pathways.

• Contribute to the on-going educational development and engagement of the facilitation team through research, presentations, etc.

• Communicate schedule constraints, risks, and needs proactively, with schedulers and managers.

• Create and maintain an active and on-going personal learning and development plan.

• Pursue growth in facilitation, content mastery, and internal contributions.

What Success Looks Like

• Consistently receive positive feedback on overall client engagement, delivery, and communication from clients and client-facing teams.

• Complete LifeLabs Learning certified facilitator on-boarding; An intensive eight week development plan to prepare for world-class content and facilitation delivery.

• Complete learning plans to master LifeLabs Learning content.

• Receive a passing score on practice and client facing workshop observations.

• Maintain facilitation metrics standards in content delivery and feedback collection.

• Demonstrate high reliability and operational excellence

What You’ll Bring (Role Requirements)

Education

• A current coaching certification preferred

• Bachelor’s degree; Graduate degree preferred

Experience

• 2 years experience in a client-facing role

• 2 years professional experience facilitating or teaching adult learners

• Real-world organizational or business experience in a people management/leadership capacity

Knowledge/Skills

• Understanding of empirical research methods and the ability to teach research-backed concepts clearly and practically

• Comfort facilitating standardized material you did not create

• Strong executive presence and adaptability

• Excellent communication and time management

• Technology fluency (Zoom, Google Workspace, emerging AI tools)

• English language proficiency (our primary workshop delivery is in English)

Availability Expectations

Successful Flex Facilitators typically:

• Maintain 4+ open workshop slots weekly

• Deliver ~10 workshops/month where demand allows

• Maintain recurring availability during high-demand time blocks

• Increase availability temporarily during onboarding

Work volume fluctuates. Some months may be busy. Some months may have minimal or no workshops. This variability is an intentional feature of the role.

Intellectual Property & Non-Compete Disclosure

Because facilitators are trained extensively in proprietary LifeLabs methodologies and client relationships, employment includes agreements related to:

• protection of confidential information,

• ownership of facilitation materials created during employment, and

• limitations on delivering substantially similar training services outside LifeLabs during employment and for a defined post-employment period.

These agreements are designed to protect both our intellectual property and the significant investment we make in facilitator development. We share this upfront so candidates can assess alignment early.

Our Hiring Process

Step 1: Application + Facilitation Video Submission

Submit:

• Your resume

• Responses to application questions

• A short facilitation video submission (see video submission prompt here)

Please note: applications are only reviewed once all three components are submitted.

Your video gives us a quick sense of your facilitation presence and communication style; no professional production required. A phone or laptop recording works perfectly.

Video Submission Prompt

We’d love to get a sense of your delivery style and give you a glimpse at the role (please don't create a presentation/slide show). Please submit a video of yourself facilitating (not reading!) the mini Habit Skills workshop here. It should be no more than 2 minutes long and follow the structure outlined below, being sure to hit all the key points. No need for a high-quality video - a cell phone or laptop camera works great.

LifeLabs' facilitation style is to deliver high-impact research that is immediately actionable and expertise in an engaging and playful way. Here is a video example of what we're looking for. Lastly, check out our About page to get a sense of what credibility and play look like and our blog, which illustrates what 'immediately actionable' means to us.

Step 2: Behavioral & Research Interview (60 minutes | Zoom)

Step 3: Live Facilitation Demo (45 minutes | Zoom)

Step 4: Hiring Manager Conversation (45 minutes | Zoom)

Please Note: Live interviews are recorded to support fair evaluation and may be retained for up to three years so candidates can be considered for future openings. Recordings may be deleted earlier upon request.

Let’s do this! Come be part of a team where you will learn something new every day, challenge yourself and others, laugh a lot, and make a real impact by teaching people life’s most useful skills.

LifeLabs Learning is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We will not have access to your personal Equal Employment Opportunity Commission information during the interview process. LifeLabs Learning is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please let us know in your application or email us at [email protected]