Apprentice IT Support Analyst

Confirmed live in the last 24 hours



501-1,000 employees

Provides audit and accounting technology solutions

Data & Analytics
Government & Public Sector

Maidstone, UK

Required Skills
Microsoft Azure
  • Completion of secondary education
  • Basic understanding of computer systems and technology
  • Strong interest in troubleshooting hardware and software issues
  • Familiarity with common software applications, such as Microsoft Office Suite
  • Good communication skills, both verbal and written
  • Ability to work effectively both independently and as part of a team
  • Attention to detail and a proactive approach to problem-solving
  • Flexibility and willingness to adapt to new tasks and challenges
  • Enthusiasm for acquiring new knowledge and skills in the field of IT support
  • Valid driver's licence and willingness to occasionally travel for on-site support task
  • Installing, configuring, and imaging corporate devices such as laptops and Macbooks
  • Maintaining and troubleshooting IT Applications
  • Managing user accounts on different IT systems, including Active Directory / Entra (Azure)
  • Working across the IT asset management life cycle
  • Supporting and managing Cloud-based systems such as Microsoft Office 365 and Google
  • Performing end-user data backups and restoration when necessary
  • Carrying out IT hardware upgrades and repairs
  • Handling the procurement of IT equipment and consumables
  • Maintaining and troubleshooting printers and networking devices such as access points as required
  • Offering front-line support and services
  • Assisting IT workshops for hardware and software projects
  • Maintain our end-user help guides and technical guides

Caseware offers a dynamic work environment at the forefront of developing advanced technologies for audit, accounting, and data analytics. As an industry leader, the company enhances financial reporting quality across 130 countries, utilizing tech innovations such as automation, data analytics, and cloud computing. Employees are part of an influential global network that shapes critical financial practices, ensuring continuous professional growth and job satisfaction.

Company Stage


Total Funding



Toronto, Canada



Growth & Insights

6 month growth


1 year growth


2 year growth