Director – Workplace Services & Operations
Posted on 3/21/2023

501-1,000 employees

Palo Alto, CA, USA
Experience Level
Desired Skills
Operations & Logistics
  • 8+ years of related experience with increasing global responsibilities for fast growing tech companies
  • A customer focused mindset and are collaborative and easy to do business with
  • Experience managing workspace operations and a global real estate portfolio for a mid-size growth company
  • Solid understanding of safety best practices
  • Solid remote and hybrid workplace program experience
  • Strong project management skills. You are organized and comfortable prioritizing and handling multiple projects and processes at a time
  • Experience hiring, managing and engaging small high performing teams
  • Ability to influence at the executive level and work effectively across all functions
  • Excellent analytical skills with ability to provide big picture insights from multiple sources of data
  • Experience with global expansion and lease negotiations, including proven experience in creating and managing an efficient real estate facility operation
  • Experience in managing global service providers and vendors
  • Ability and willingness to deal with ambiguity
  • Strong relationship building, communication, and presentation skills
  • Superior interpersonal skills including client relationship development and teamwork mindset
  • Own our evolving return to office strategy with a focus on collaboration first
  • Work closely with the executive team to understand the business needs and aligned employee footprint, office capacity and experience
  • Work closely with key stakeholders, internal and external, to develop and optimize workplaces across the global business to meet our operating plan in terms of space-capacity management and site services
  • Proactively manage all of our global office leases and evaluate options in a timely manner
  • Deliver an effective facilities management service
  • Ensure all Branch's employees are able to operate in safe working environments and that their welfare is considered at all levels
  • Provide tactical support and facilities management input to our business continuity plans and activity
  • Collaborate with colleagues to create a culture of support; have countless opportunities to inspire moments of delight and pursue amazing outcomes each day through managing our employee engagement experience to connect and celebrate our employees
  • Develop initiatives that foster a culture of inclusion and belonging, and serve as a trusted partner to the business leaders ensuring that their strategic vision for a values-based culture is operationalized across our global employee base
  • Manage and develop the Operations team (office coordinators and employee engagement specialists)
  • Manage budgets related to facilities and facility projects
  • Develop and deliver strategic employee events managing the global Workplace and Experience team for events, programs, and experiences - guaranteeing that we are delivering the best possible experience to our employees