Full-Time

Senior Techops Generalist

Confirmed live in the last 24 hours

Octopus Energy

Octopus Energy

1,001-5,000 employees

Provides affordable green energy solutions

Data & Analytics
Energy

Senior

London, UK + 4 more

More locations: Leicester, UK | Brighton, UK | Coventry, UK | Manchester, UK

Hybrid role requiring a few days a week in-office presence.

Category
IT Project Management
IT Support
IT & Security
Required Skills
iOS/Swift
Android Development
Requirements
  • Experience leading on a range of technical projects across various technologies and platforms
  • Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks.
  • To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time.
  • Experience working with multiple teams and managing multiple stakeholders.
  • Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices.
  • Experience with Identity & Access Management systems like Okta or Microsoft Entra.
  • Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML.
  • An understanding of identity provisioning technologies such as SCIM.
  • Experience of designing and installing office networks - we use Cisco Meraki.
  • A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing.
Responsibilities
  • Provide delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems.
  • Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to account provisioning failures and SSO problems.
  • Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience.
  • Continually find opportunities to automate our processes and improve the user experience.
  • Empower our people to help themselves by designing and building self-service solutions.
  • Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control.
  • Managing supplier relationships and the procurement process for SaaS and hardware.
  • Lead and manage complex technical projects with multiple stakeholders from around the business.

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$2.5B

Headquarters

London, United Kingdom

Founded

2016

Growth & Insights
Headcount

6 month growth

12%

1 year growth

-8%

2 year growth

41%
Simplify Jobs

Simplify's Take

What believers are saying

  • Octopus Energy's rapid growth and valuation increase to $9 billion reflect strong investor confidence and market leadership.
  • The company's initiatives in green technology and renewable energy investments offer employees the chance to work on cutting-edge, impactful projects.
  • Partnerships with global entities like Energisa and Tech Nation provide opportunities for international collaboration and knowledge exchange.

What critics are saying

  • The energy sector's volatility, as seen with the Bulb Energy acquisition, could pose financial risks despite current successes.
  • Rapid expansion and numerous partnerships may strain resources and operational capacity, potentially impacting service quality.

What makes Octopus Energy unique

  • Octopus Energy leverages its proprietary Kraken technology platform to optimize energy usage and integrate renewable assets, setting it apart from traditional energy providers.
  • The company's focus on innovative green solutions, such as the 'Zero Bills' homes and electric aircraft charging, demonstrates a commitment to sustainability that few competitors match.
  • Strategic partnerships and acquisitions, like the takeover of Bulb Energy and collaboration with Energisa, expand Octopus Energy's global footprint and influence.

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