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TikTok

Short-form video platform with ads

Creator Strategy Manager - Local Services

Business OperationsConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree or above and experience in strategy operations or analytical work.
  • Excellent communication and partnership with cross-functional partners.
  • Clear logic, strong execution ability, data analysis ability, strong self-drive, and resilience in navigating ambiguity and shifting priorities.

Responsibilities

  • Own the end-to-end business strategy of a vertical, defining growth priorities and translating business goals into investment plans, operating mechanisms, and cross-functional initiatives. Identify opportunities for marketplace growth, including geographic expansion, merchant prioritization, creator ecosystem development, and content supply strategy.
  • For Travel, define strategies to improve creator content supply, identify priority geographic hubs for business investment, and determine which hotels should be featured as priority category topics.
  • For Dine-in, analyze content supply across merchant, geography, and creator segments to identify underserved areas; design creator incentive models to improve posting efficiency and return on investment; and develop strategies to improve creator retention while reducing duplicate content.
  • Drive business planning and marketplace optimization through goal setting, key performance indicator management, budget allocation, and performance reviews. Use analytical problem solving to identify structural opportunities across merchant coverage, creator participation, content distribution, and marketplace health, and translate insights into actionable business strategies.
  • Incubate and scale strategic growth initiatives by tackling ambiguous business problems and validating new growth hypotheses. Design incentive mechanisms, operating models, and go-to-market strategies that improve marketplace efficiency, strengthen supply quality, and establish scalable playbooks across the vertical.
  • Partner with Product and cross-functional leaders to shape platform capabilities and business strategy. Translate market insights and operational learnings into product roadmaps, resource allocation decisions, and organizational priorities, influencing the vertical's long-term evolution.

Desired Qualifications

  • Experience in management consultancy or a product operations role.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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