Full-Time
Onsite Implementation Specialist
Posted on 6/7/2023
Customizable point-of-sale and business management solutions
Junior
Dallas, TX, USA
- 1+ years of experience with POS implementation or performing installations
- 1+ years of experience working in restaurants in positions such as management, servers, or bartenders
- Must be able to travel 3-4 days per week
- Demonstrated ability to remain calm under pressure
- Possess strong analytical and critical problem-solving skills
- Excellent written and verbal English communication skills
- Ability to interact with and coach a wide variety of stakeholder, ranging from restaurant managers and owners, to business executives and chefs
- Must be able to remain in a stationary position a minimum of 50% of the work day
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc
- May be required to kneel or assume an uncomfortable position during installation
- Occasionally lifts and carries equipment in the office weighing up to 20 pounds
- For those enrolled in the Anthem plan
- Hardware install- workstations, pin pads, printers, cash drawers, switches, and other hardware devices that integrate with RPOS
- Install router/ firewall, patch cables, cable management
- Onsite training and live support
- Menu/system functionality changes
- Employee additions to system
- Printing programming and routing
- Reporting training and how to use this information to run business
- Booking the installations, trainings and go-live date
- Exercise discretion as it relates to providing financial discounts on subscription plans or as part of the resolution of a customer service problem
- Acquiring sign offs for training, taxes, and installations
- Experience working in a wide variety of restaurant types is a
- Proficiency in a second language is a !
SpotOn offers customizable point-of-sale systems for businesses, providing online ordering, mobile payment, restaurant management, and retail solutions. Their technologies are designed to empower business owners to efficiently manage their operations, supported by a 24/7 team of experts.
Company Stage
Series F
Total Funding
$954.8M
Headquarters
San Francisco, California
Founded
2010
6 month growth
↑ 4%1 year growth
↑ 9%2 year growth
↑ 10%Benefits
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, holiday and sick time
Headspace membership
Home office equipment
Monthly cell phone and internet stipend
Unlimited access to virtual audio and visual workouts
Subscription to Linkedin Learning
Tuition reimbursement