Clean Harbors

Hazardous waste management and emergency response

Industrial Services Program Manager

Project ManagementConfirmed live in the last 24 hours

Full-time$50.5k - $160k /yr

About the Job

Requirements

Seven years of experience in an industrial cleaning environment and three to five years of project management experience; project management experience involving bid proposals through successful project execution is preferred.
Ability to operate, maintain, and troubleshoot industrial cleaning equipment.
Prior project management or supervisory experience with demonstrated leadership skills.
Ability to research, plan, and follow up on leads to secure business.
Well-developed teamwork and collaboration skills, including verbal and written communication, presentation, and team facilitation.
Proficiency in technical writing and verbal communication.
Interpersonal skills to build positive relationships and resolve conflicts.
Ability to develop solutions to resolve account problems.
Analytical, planning, and organizational skills.
Ability to prioritize work to meet multiple deadlines.
TWIC card preferred, or ability to obtain one.
Valid driver's license.
Ability to travel 60% of the time.

Responsibilities

Plan, lead, organize, and coordinate all aspects of project work from the bid process through project completion.
Ensure projects are completed safely and according to the job procedure plan and safety execution plan.
Communicate effectively with customers, field crews, and the operations manager responsible for the account.
Ensure appropriate and reliable equipment and fully trained personnel are on site.
Secure customer orders for HPC that achieve revenue targets through direct selling, focusing on value-adding solutions and strategies that support customers' bottom-line performance.
Develop sales plans that support profitable revenue objectives.
Serve as the primary liaison between customers and HPC operations to resolve service issues.
Monitor account activity to ensure defined customer key performance indicators are met.
Cultivate relationships with primary contacts and other stakeholders to retain clients and win referrals.
Build a business network and serve as a trusted business advisor.
Review project proposals or plans to determine timelines, funding limitations, procedures, staffing requirements, and allocation of resources across project phases.
Establish work plans and staffing for each project phase, and arrange recruitment or assignment of project personnel.
Support customers during contract implementation and throughout the relationship, seek customer feedback, and take responsibility for customer satisfaction and loyalty.
Communicate account activity and requirements to support staff to maintain account services.
Develop, present, and execute sales and marketing plans for existing accounts.
Coordinate, organize, and present business reviews and planning meetings according to each account's contact schedule.
Perform other duties as assigned.

Desired Qualifications

TWIC card.

HPC-Industrial Powered by Clean Harbors is hiring Industrial Services Program Manager to join their safety conscious team in Deer Park, TX. This position is responsible for planning, leading, organizing, and coordinating all aspects of project work from the bid process through completion of project. Ensure the project is completed in a safe manner according to the job procedure plan as well as the safety execution plan. Other responsibilities include effective communication with customers, field crew, and operations manager in charge of the account. Ensure appropriate/reliable equipment and fully trained personnel are on site.

60% Travel is required. TWIC preferred or must be able to obtain.

Why work for HPC-Industrial?

Health and Safety is our #1 priority and we live it 3-6-5!

Competitive wages

Comprehensive health benefits coverage after 30 days of full-time employment

Group 401K with company matching component

Own part of Clean Harbors with our Employee Stock Purchase Plan (U.S. Only)

Generous paid time off, company paid training and tuition reimbursement

Positive and safe work environments

Opportunities for growth and development for all the stages of your career

Seven years industrial cleaning environment with 3-5 years project management experience; prefer project management experience to include but not limited to management of bid proposal to the successful execution of the project

Proven ability to operate, maintain and troubleshoot industrial cleaning equipment. Prior project management/supervisory experience with proven leadership skills.

Ability to research, plan, & follow-up leads to secure business.

Proven well developed teamwork and collaboration skills including strong verbal and written communication, presentation, and team facilitation.

Must be well versed in technical writing and verbal communication.

Must possess excellent interpersonal skills to build positive relationships and handle conflict resolution.

Has the ability to develop solutions to resolve account problems.

Excellent analytical, planning and organization skills.

Must have the ability to prioritize to meet multiple deadlines.
TWIC preferred or must be able to obtain.
Valid driver's license required.
60% travel required.

Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/.

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected] or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

*HPC

Secures customer orders for HPC that achieve revenue targets through direct selling, focusing on solutions that add value to their respective businesses, and developing strategies that focus on their bottom-line performance.

Develops sales plans that support profitable revenue objectives.

Primary liaison between customer and HPC operations in resolving service issues.

Monitors account activity to ensure that defined customer key performance indicators (KPIs) are met.

Cultivates quality relationships laterally and above primary contact to retain clients and win referrals to new clients.

Demonstrates business acumen, cultivating a network with the result of earning the respect to be viewed as a trusted business advisor.

Reviews project proposals or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.

Establishes work plan and staffing for each phase of project and arranges for recruitment or assignment of project personnel.

Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.

Performs effective communication of account activity and requirements with all support staff to ensure account services are maintained at the highest level.

Develops, presents and executes sales and marketing plans for each existing account.

Coordinates, organizes and presents business reviews and planning meetings as specified by the contact schedule specified for each account.

Performs other duties as assigned.

Pay Range: 50500.00 - 159963.00 Annually

About the Company

Clean Harbors

Hazardous waste management and emergency response

Clean Harbors provides environmental and industrial services across North America, focusing on hazardous waste management, emergency spill response, industrial cleaning, and maintenance for a wide range of clients including Fortune 500 companies and government agencies. Its offering works by delivering on-site and remote services through service contracts, emergency response fees, and waste disposal charges, supported by an extensive network of facilities and specialized equipment to ensure safe, compliant waste handling. The company differentiates itself through its large scale, broad service mix, and emphasis on meeting stringent environmental compliance and safety standards for demanding customers. Its goal is to grow its market presence and service offerings to be a leading, dependable partner for essential environmental services in North America.

Company size: 10,001+
Company stage: IPO
Headquarters: Norwell, MA
Founded: 1980

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