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HCW Hospitality

Develops hotels and manages their daily operations

Housekeeping Supervisor

Full-Time
No salary listed
Mid
Branson, MO, USA
In Person
Cleaning & Custodial ServicesJanitorial Services

About the job

Requirements
  • Experience in housekeeping.
  • Strong leadership and communication skills.
  • A commitment to maintaining high cleanliness standards.
  • The ability to manage multiple tasks and prioritize effectively.
  • Flexibility to work varied hours, including weekends and holidays.
Responsibilities
  • Supervise daily housekeeping operations and inspect rooms for cleanliness.
  • Train and mentor housekeepers to deliver high-quality service.
  • Address guest requests and resolve issues promptly.
  • Monitor inventory levels and ensure supplies are well-stocked.
  • Assist with scheduling and performance evaluations for the housekeeping team.
  • Collaborate with other departments to enhance guest satisfaction.
  • Take on additional duties as assigned by management to support the smooth operation of the hotel.
Desired Qualifications
  • Supervisory experience in housekeeping.

About the company

HCW Hospitality develops and manages hotels for property owners and guests, combining project expertise with day-to-day operating teams. Its work covers full-service and select-service properties, with management tailored to each hotel and its market. The company oversees guest operations and commercial activity, coordinating staffing, property systems and financial reporting so owners have a single management partner. It also supports hotel development and renovations, carrying projects from site selection through construction and opening while running properties for its own account and third-party owners. The hospitality business draws on HCW operating roots dating to 1992.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

1992

Simplify Jobs

Simplify's Take

What believers are saying

  • Staff receive development support: HCW describes hands-on training, mentorship and progression across its properties.
  • Management work is expanding: June 2026 brought HCW the planned Scottsdale Golf Retreat operating assignment.
  • Dining operations gained another venue: HCW opened Wolf by Vanderpump Scottsdale in December 2025.

What critics are saying

  • Operating teams answer to two constituencies: HCW requires properties to meet ownership standards and brand expectations.
  • Profit targets shape daily work: HCW emphasizes owner returns and cost discipline across property operations.
  • Revenue decisions require constant adjustment: HCW uses daily competitive analysis and seasonal pricing strategies.

What makes HCW Hospitality unique

  • Digital marketing targets direct customers: HCW uses reputation management and targeted campaigns to reduce online-travel-agency dependence.
  • Dining includes original concepts: HCW manages both franchised food operations and its own restaurant ideas.
  • Multiple lodging brands share one operator: HCW's portfolio includes Residence Inn, Hampton Inn and Tru.

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