UserWise Services

External game dev teams using AI

Senior Game Producer

Product ManagementConfirmed live in the last 24 hours

Full-timeLahore, Punjab, PakistanIn-person

About the Job

Requirements

At least 5 years of experience in game production or live operations, including at least 3 years in a senior or lead role.
Proven experience managing live operations and development for mobile games, especially free-to-play games.
Strong analytical skills and experience with data-driven decision-making and key performance indicator analysis.
Project management abilities, including prioritizing and managing multiple projects in a fast-paced environment.
Communication and leadership abilities to motivate and collaborate effectively across diverse teams.
Deep understanding of live service best practices, player lifecycle management, and monetization strategies.
Proficiency with analytics tools such as Google Analytics, Mixpanel, and Tableau, and project management software such as JIRA and Confluence.
Technical knowledge of mobile game development processes, server architecture, and live operations tools.
Bachelor’s degree in Game Design, Business, Analytics, or a related field, or equivalent experience.
Passion for mobile games and commitment to delivering a high-quality player experience.
Strong attention to detail and ability to anticipate and resolve problems before they affect players.

Responsibilities

Lead live-operations project planning, including defining objectives, scope, timelines, and resource requirements.
Organize and facilitate sprint planning sessions, daily stand-ups, and retrospective meetings to support workflow and collaboration.
Work with the development team to prioritize tasks and manage the backlog in alignment with live-operations goals and product vision.
Adapt project plans and sprint priorities based on real-time game performance, player feedback, and business needs.
Plan, coordinate, and execute live events, content updates, and promotions to drive player engagement and revenue.
Develop and maintain a live-operations calendar to ensure a steady flow of new content and features.
Monitor in-game activity and player feedback to address issues and identify opportunities for improvement.
Track and analyze key performance indicators, including daily active users, monthly active users, average revenue per daily active user, and retention rates, to assess portfolio game performance.
Use data analytics tools to generate insights and reports that guide decisions and strategy adjustments.
Implement A/B testing and other data-driven experiments to optimize gameplay, features, and monetization strategies.
Coordinate with quality assurance and technical teams to ensure the stability and performance of live updates.
Establish processes for rapid response and resolution of live operational issues to minimize downtime and player disruption.
Collaborate with design, development, marketing, and community teams to align on live-operations goals and execution.
Coordinate with customer support teams to manage and respond to player issues and feedback.
Partner with user acquisition and retention teams on initiatives that drive player growth and engagement.
Oversee app deployments on Google Play and the App Store.
Create and configure in-app product identifiers for integration.
Maintain app-related data and information across app store platforms.
Identify risks in live-operations planning and develop contingency plans to mitigate them.
Lead responses to live issues, including outages or game-breaking bugs, to restore stability and player confidence.

Desired Qualifications

Experience with user acquisition, retention, and community management.

Senior Game Producer

UserWise Services · Lahore, Pakistan · Full-time · Posted 2026-09-28

Workplace: on_site

Department: Production

Description

Job Description

As a Senior Mobile Games Producer focused on Live Operations, you will manage the ongoing performance and evolution of a portfolio of existing mobile games. Your role will involve leading cross-functional teams to optimize player engagement, retention, and monetization through regular content updates, events, and promotions. You will also be responsible for monitoring key performance indicators (KPIs), ensuring game stability, and driving the strategic direction of live operations to maximize the games’ long-term success. Additionally, you will play a crucial role in project and sprint planning to ensure the smooth execution of live operations initiatives.

About UserWise

We are dedicated to transforming the gaming landscape through our S-tier team of industry veterans, talented game developers, and innovative designers. Headquartered in the USA, our multinational team brings a wealth of experience and a deep understanding of the gaming industry to every project. We begin by conducting thorough game analyses, pinpointing strengths and areas for improvement across design, gameplay mechanics, user interfaces, and monetization strategies. From there, we craft tailored growth strategies that include feature development, monetization optimization, and engaging content updates. Powered by our cutting-edge LiveOps platform, we enhance in-game experiences, drive player engagement, and maximize revenue for studios. Our commitment to excellence ensures that we regularly deliver fully tested updates that bring your game closer to its ultimate vision. Join us in shaping the future of gaming!

Requirements

Project Planning & Sprint Planning

Lead project planning efforts for live operations, including defining objectives, scope, timelines, and resource requirements.
Organize and facilitate sprint planning sessions, daily stand-ups, and retrospective meetings to ensure smooth workflow and effective collaboration.
Work closely with the development team to prioritize tasks and manage the backlog, ensuring alignment with live operations goals and product vision.
Adapt project plans and sprint priorities based on real-time game performance, player feedback, and business needs.

Live Operations Management

Plan, coordinate, and execute live events, content updates, and promotions to drive player engagement and maximize revenue.
Develop and maintain a comprehensive live operations calendar, ensuring a steady flow of new content and features.
Monitor in-game activity and player feedback to proactively address issues and identify opportunities for enhancement.

KPI Monitoring & Analysis

Track and analyze key performance indicators (KPIs), such as DAU, MAU, ARPDAU, and retention rates, to assess the health and performance of each game in the portfolio.
Utilize data analytics tools to generate insights and reports that guide decision-making and strategy adjustments.
Implement A/B testing and other data-driven experiments to optimize gameplay, features, and monetization strategies.

Stability & Performance Assurance

Ensure the stability and performance of live updates by coordinating closely with QA and technical teams.
Establish processes for rapid response and resolution of live operational issues to minimize downtime and player disruption.

Cross-Functional Collaboration

Collaborate with design, development, marketing, and community teams to ensure alignment on live operations goals and seamless execution.
Coordinate with customer support teams to manage and respond to player issues and feedback efficiently.
Partner with the user acquisition and retention teams to support initiatives that drive player growth and engagement.

App management on Google Play and App Store

Oversee and manage app deployments on various app stores.
Create and configure in-app product identifiers (IDs) for seamless integration.
Maintain and manage app-related data and information across app store platforms.

Risk & Crisis Management

Identify potential risks in live operations planning and develop contingency plans to mitigate them.
Lead the response to live issues, such as outages or game-breaking bugs, to restore stability and player confidence quickly.

Qualifications

Minimum 5+ years of experience in game production or live operations, with at least 3 years in a senior or lead role.
Proven experience managing live operations and development for mobile games, especially within free-to-play models.

Skills

Strong analytical skills with experience in data-driven decision-making and KPI analysis.
Excellent project management abilities, including the capability to prioritize and manage multiple projects in a fast-paced environment.
Exceptional communication and leadership skills, with the ability to motivate and collaborate effectively across diverse teams.

Knowledge

Deep understanding of live service best practices, player lifecycle management, and monetization strategies.
Proficiency with analytics tools (e.g., Google Analytics, Mixpanel, Tableau) and project management software (e.g., JIRA, Confluence).
Technical knowledge of mobile game development processes, server architecture, and live operations tools.

Education

Bachelor’s degree in Game Design, Business, Analytics, or a related field (or equivalent experience).

Additional Requirements

Passion for mobile games and a commitment to delivering a high-quality player experience.
Strong attention to detail and the ability to anticipate and resolve problems before they impact players.
Experience with user acquisition, retention, and community management is a plus.

Benefits

Opportunity to collaborate with top international gaming studios including PeopleFun, Halfbrick, AppLovin, and more.
Above-market, tax-free USD salaries with performance-based incentives.
A chance to shape QA strategy and lead a high-impact team in the global gaming industry.
Career growth & mentorship opportunities in a fast-paced, innovative environment.
Exposure to cutting-edge LiveOps practices, advanced analytics, and modern QA tools.
A supportive, multinational team culture that values innovation, collaboration, and continuous learning.

Apply

Apply at UserWise Services

About the Company

UserWise Services

External game dev teams using AI

UserWise Services builds high-performance external teams for game studios to move fast, scale intelligently, and operate for the long term. They focus on new game development, LiveOps, growth, maintenance, and portfolio-level product execution, embedding teams that act like internal staff. How it works: their teams take ownership and run production and LiveOps using a proprietary AI-powered toolset that accelerates design, content creation, LiveOps execution, and decision-making as part of daily workflows. The company differentiates itself through a distributed, senior-leaning workforce and tools that reduce friction across design, art, engineering, data, and LiveOps, enabling decisions grounded in player impact. Their goal is to help partners grow games to large, sustainable outcomes, already supporting studios managing $100M+ in annual revenue across portfolios, with operations across the US and EU.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Madison, WI
Founded: 2020

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