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Road Runner Sports

Specialty running gear and footwear retailer

Senior Retail Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeLaguna Hills, CA, USA$78k - $83k /yr

About the Job

Requirements

  • At least 5 years of retail or consumer sales experience, including 3 years in a full-accountability management role.
  • Reliable availability for days, evenings, holidays, and at least one weekend day.
  • Strong verbal and written communication skills to inspire and motivate team members at all levels.
  • Advanced computer skills, including use of Microsoft Office programs and online systems.
  • Ability to prioritize and use time-management skills to keep ahead of daily, weekly, and monthly tasks.

Responsibilities

  • Own all store Key Performance Indicators (KPIs).
  • Monitor and manage team attendance and ensure accountability through coaching and counseling.
  • Respond to customer feedback, resolve issues, and continuously improve the in-store experience.
  • Own store-visit operations and the appearance checklist.
  • Coach and develop the Assistant Manager, Supervisor, and Team/Shift Leads into leaders.
  • Participate in ongoing leadership training to develop management, accountability, operations, and communications skills.
  • Set the tone in the store for a positive attitude and high energy.
  • Manage the weekly schedule and payroll budget and determine hiring needs.
  • Lead and conduct interviews for prospective new team members.
  • Own planograms and plan and lead store merchandising.
  • Manage change orders and supply orders, including signage and fixtures.
  • Travel up to 10% to support stores within the area or region.

About the Company

Road Runner Sports

Specialty running gear and footwear retailer

Road Runner Sports operates as a specialty retailer of running shoes and athletic gear, helping customers find the best fit through in-store fittings and expert guidance. Its products include shoes, apparel, and accessories selected through personalized fitting experiences aimed at comfort and performance. The business differentiates itself with a high-energy, customer-first service model, a large nationwide staff, and a community-oriented approach that emphasizes personalized fittings and education over standard sales. The goal is to deliver a WOW experience to every customer and keep people moving by providing fit-tested gear across multiple states and ongoing expansion.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Diego, CA
Founded
1983

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