Software Architect

What You’ll Be Doing

• Building, maintaining, scaling, and hardening AWS infrastructure that supports current and future needs of our platform
• Maintain and improve the security posture of Loopio’s infrastructure in order to protect customer data
• Work with InfoSec, Architecture and Engineering teams to find the best solution for services on the AWS platform
• Automating manual tasks, allowing the team to continue to focus on moving forward: improving our security posture, evaluating new technologies, and helping launch exciting new features
• Participate in strategic platform and technology decisions, including new technologies, cost-savings strategies, and improved process
• Project based work including software upgrades, centralized logging, automated monitoring, automated configuration management, testing, exploring alternative tools to incorporate into the environment, etc.
• Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and candid feedback
• Playing a supporting role by joining Incident Response and on-call rotations
• Improve both our incident response and disaster recovery processes by simulating failure scenarios

What You’ll Bring to the Team

• 5+ years experience as an infrastructure architect
• Experience in a high growth agile software development environment 
• A focus on automation and reducing toil
• Leadership within the team, expressing candor & curiosity
• Experience with AWS and AWS services (EC2, RDS, Route 53, VPCs, etc)
• Strong understanding of Immutable Infrastructure and Infrastructure as Code (Terraform)
• Experience with monitoring tools (CloudWatch, Datadog etc.)
• Solid understanding of best practices for delivery of cloud based managed applications at a global scale (e.g. DevOps, SRE, continuous delivery).
• Passionate about continuous improvement and promoting a culture of feedback driven by data and key metrics.

Bonus Qualifications

• Experience building and supporting high performance / high availability platforms with  microservices architecture
• Containerization technology - Docker, ECS, Fargate
• Experience with Jenkins (CI/CD pipelines)
• Experience with centralized configuration management tools, such as Chef

Where You’ll Work

• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We have Hub Regions spanning across Canada, UK, and India, which means that employees live and work remotely within a 300 KM radius of Toronto (within Ontario),Vancouver (within British Columbia), Ahmedabad (within Gujarat), Pune (within Maharashtra), and London (UK) and work within regular business hours in their timezone. 
• Loopio has two flexible co-working locations available to Loopers in ON and BC. Those based in ON have the flexibility of working out of our convenient coworking space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work from our co-working office in Gastown Vancouver. It is whatever works best for you!
• You’ll collaborate with your teams virtually (we’re just a Zoom call away!) and have established core sync hours and focus time during the workday to enable us to work smarter together

Why You’ll Love Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s. 
• You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries.
• You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year).
• You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up! 
• You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment.
• We have Employee Resource Groups and many more moments for us to have fun and learn together! 
• You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!