HybridHybrid schedule with work in Lombard, Illinois.
Operations & LogisticsLogistics & Transportation
About the job
Requirements
At least 2 years of experience as an entry writer or in customs broker operations.
Intermediate knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to work autonomously and under pressure while balancing multiple priorities.
Ability to use logic to make decisions and proactively solve problems.
Ability to collaborate effectively with team members and customers.
Ability to adapt quickly to changes in the work environment.
Responsibilities
Manage the customer experience and work to ensure positive customer reviews.
Process Import Security Filing entries.
Assemble entry packets for submission to Customs and approve applicable documentation.
Clear air, ocean, road, and rail shipments through Customs.
Process all entries through Automated Broker Interface in compliance with Customs and Border Protection and other government-agency requirements.
Process other government agency filings.
Obtain freight release.
Facilitate and manage duty payments and the Automated Clearing House account.
Classify goods and rate commercial invoices.
Interface with United States Customs and other government agencies.
Ensure compliance with company policies and procedures.
Recommend solutions to drive efficiencies and support continuous improvement.
Manage deliveries of less-than-container-load and air freight from United States ports or airports to customer locations as needed.
Desired Qualifications
Professional experience working with the CargoWise system.
Experience classifying goods.
Experience with other government agency filings.
Job Type: Full-Time (No Travel Required)
Company: Clutch Global Logistics, Inc.
Work Location: Hybrid - Remote and Lombard, IL 60148
Basic Overview of Role and Responsibilities:
The successful candidate will assume responsibility for the below function.
Manage the customers experience and work to ensure a happy and positive review
Process ISF (Import Security Filing) entries
Assemble entry packets for submission to Customs and approve applicable documentation
Customs clearance of air, ocean, road, and rail shipments
Process all entries via ABI in a compliant manner so that all CBP and other government agency requirements are fulfilled
OGA processing
Obtain Freight Release
Facilitation and management of duty payments and ACH account
Classification of goods and rating of commercial invoices
Interface with U.S. Customs and any other government agencies
Ensure compliance with Clutch Global Logistics, Inc. internal policies and procedures
Recommend solutions to drive efficiencies and foster continuous growth
Manage deliveries of LCL and air freight from US port/airport to customer door as needed
General Traits Needed for Success:
The ideal candidate will possess and display the below attributes.
Positive Attitude -Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively.
Work Standards -Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them.
Managing Work - Balances multiple and often conflicting priorities; effectively manages time; Ability to multitask.
Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Identifies solutions proactively; Exceed job requirements.
Decision Making -Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions;Consistently attempts solving problems/making decisions prior to seeking help.
Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help.
Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion.
Adaptability -Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly.
Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel, Outlook, and PowerPoint.
Experience of an Ideal Candidate:
It is preferred, but not required, that candidates have the following:
Related professional experience working with CargoWise system
At least 2 years of experience as an entry writer or in customs broker operations
Experience with classifying goods
Experience with OGA filings
Compensation:
Salary
Potential for Individual Performance Bonus
Potential for Team Performance Bonus
Annual Corporate Sponsored 401k Contributions
Benefits:
Paid Time Off (PTO)
401k Savings Plan (Traditional & Roth Plans)
Annual Corporate Sponsored 401k Contributions
Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer)
Dental Insurance - employee and dependents (Majority Funded by Employer)
Vision Insurance - employee and dependents (Majority Funded by Employer)
Short-term & Long-term Disability Insurance (Fully Funded by Employer)