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Syneos Health

Global provider of integrated clinical-to-commercial services

Site Contracts Specialist All levels

Clinical Research OperationsConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A BA/BS degree in Business Administration, Public Administration, Public Health, or a related field, or an equivalent combination of education and experience.
  • Moderate contracts management experience, including experience in a contract research organization or pharmaceutical industry.
  • Strong knowledge of the clinical development process and legal and contracting parameters.
  • Strong computer skills in Microsoft Office Suite.
  • Ability to manage challenging priorities and remain flexible and adaptable in stressful situations.
  • Excellent understanding of the clinical trial process across Phases II–IV and ICH Good Clinical Practice.
  • Good understanding of clinical protocols and associated study specifications.
  • Excellent understanding of clinical trial start-up processes.
  • Project management experience in a fast-paced environment.
  • Good vendor management skills and strong organizational skills with proven ability to handle multiple projects.
  • Strong negotiating skills.
  • Ability to mentor and motivate more junior staff.
  • Ability to provide quality feedback and guidance to peers.
  • Ability to contribute to a training and quality assurance plan within Site Start-Up and update Standard Operating Procedures and Work Instructions.

Responsibilities

  • Lead multi-country projects as needed, including negotiating and preparing contracts, budgets, and related documents for participation in industry-sponsored clinical trials.
  • Produce site-specific contracts from country clinical trial agreement templates; review and own site-specific contracts from country templates; submit proposed clinical trial agreements and investigator budgets for site review.
  • Negotiate budgets and contracts with sites and through the Site Contracts Service Centre and SSU lead with sponsors until issues are resolved.
  • Perform quality control and arrange execution of clinical trial agreements and archival of documents into repositories, including metadata capture; review contracts for completeness and accuracy and ensure corrections are made and documented.
  • Administer contract management processes, coordinating protocol, informed consent, institution, investigator, vendor, consultant, and customer agreement documents at the project level.
  • Generate amended contract and/or budget documents as needed, prepare contract management documentation, streamline contract/proposal or internal processes, and introduce ideas and solutions.
  • Work with the Site Contracts Service Centre and Legal to harmonize site contracts with sponsor master service agreement terms.
  • Work with the SSU lead, Clinical Operations, and Finance to validate departmental budget loads and corresponding backlog.
  • Identify contract or process operational risks and work with the team on solutions; establish working relationships with SSU leads, customers, and internal project teams; escalate deviations to department leadership, the Site Contracts Service Centre, or Legal.
  • Support business development and represent Site Contracts/Site Start-Up at internal or customer meetings.
  • Work within forecasted country/site contracting timelines, ensure compliance, and track milestone progress in the agreed SSU tracking system in real time.
  • Collaborate with internal and external Legal, Finance, and Clinical Operations teams, including communicating and explaining legal and budgetary issues.
  • Support review and development of contract and budget templates, site-specific files, and databases.
  • Serve as a key communication liaison between site contracts staff and internal and external customers; provide functional guidance, communicate contract statuses and pending issues, and prepare correspondence as needed.
  • Train and mentor less experienced staff on departmental Standard Operating Procedures, ensure the quality of team work products, and maintain and update site contract team training materials.
  • Participate in higher-level discussions about company goals, departmental objectives, and project aims.
  • Facilitate contract execution by company signatories.
  • Monitor basic project financial aspects and the number of hours/tasks available per contract, and escalate discrepancies promptly.
  • Review and comply with Standard Operating Procedures and Work Instructions, update training records, and ensure timesheet compliance.

Desired Qualifications

  • An advanced degree.
  • Management experience.
  • Customer focus.
  • Excellent communication, presentation, and interpersonal skills.
  • Quality-driven approach to managed activities.
  • Strong problem-solving skills.

About the Company

Syneos Health

Global provider of integrated clinical-to-commercial services

Syneos Health provides end-to-end biopharmaceutical solutions across the clinical-to-commercial spectrum. It helps biopharma companies, healthcare organizations, and investors by offering specialized expertise, insights, and technology-enabled services to move therapies faster to patients. Its offerings include Kinetic, a modern omnichannel customer engagement platform that uses targeting and analytics to coordinate nationwide healthcare communications, and Syneos One, an asset development approach that aligns strategy and execution from early concept through commercialization. The company uses AI and advanced tech to improve performance and reduce risk in drug development and market delivery. Its goal is to be a trusted partner that accelerates therapy development and delivery by combining scientific know-how with integrated, data-driven services.

Company size
10,001+
Company stage
IPO
Headquarters
Morrisville, NC
Founded
1985

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