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SPS Holding

Global BPO and intelligent document management

Client Services Associate

Administrative SupportPosted on Nov 9
Full-timeSeattle, WA, USA$22.64In-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 1 year of prior work experience is required.
  • The employee must be comfortable standing and walking for much of the day and lifting or moving up to 40 pounds, or using a cart for up to 60 pounds.
  • Strong verbal and written communication skills are required for coordinating with vendors and employees.
  • Travel is negligible.
  • The employee must be comfortable using Microsoft Office and able to learn package-tracking and shipping software.
  • The employee must maintain a polished appearance and a calm, helpful demeanor.

Responsibilities

  • Manage the lifecycle of mail and packages, including secure intake using chain-of-custody software and high-priority outbound shipping.
  • Maintain the show-ready condition of the Business Service Center, kitchens, and conference rooms, including preparing coffee and staging meeting rooms.
  • Maintain multi-function devices and copy/print equipment, responding first when equipment is down.
  • Provide backup reception and concierge services and greet guests.
  • Assist with office moves, light maintenance, and inventory management.
  • Identify ways to improve workflows during downtime.

Desired Qualifications

  • Hospitality, retail, or office services experience is a major plus.

About the Company

SPS Holding

Global BPO and intelligent document management

SPS Holding is a global provider of business process outsourcing and document management services that helps companies optimize and automate back-office tasks, digitize documents, and manage client communications. It delivers services through Technology Business Solutions (TBS) for back-office operations and data management, and Enterprise Workplace Solutions (EWS) for office logistics and workplace experiences, using AI, cognitive learning, and robotic process automation to handle unstructured content and automate tasks like claims handling and invoice processing. The company differentiates itself with a large global footprint (over 20 countries and 8,500+ employees) and an integrated end-to-end approach across digital process optimization and workplace services for industries such as banking, insurance, healthcare, and legal. Its goal is to help clients transform operations through data-driven, automated processes so they can focus on core activities.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1980

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