Laundry Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.

Four Seasons Hotel Firenze è alla ricerca di un/una Laundry Attendant da inserire nel team per la Stagione Estiva 2027. In questo ruolo contribuirai a garantire gli elevatissimi standard di qualità e presentazione che contraddistinguono Four Seasons, occupandoti della cura della biancheria dell’hotel, delle uniformi dei dipendenti e degli indumenti degli ospiti. Precisione, attenzione al dettaglio e spirito di squadra saranno fondamentali per assicurare un servizio impeccabile a supporto dell’esperienza degli ospiti.

About the Role

Four Seasons Hotel Firenze is looking for a talented Laundry Attendant to join our team for the 2027 Summer Season.

As a member of the Housekeeping team, you will play a key role in maintaining the exceptional standards of cleanliness and presentation that define the Four Seasons experience. You will be responsible for the care of hotel linens, employee uniforms, and guest garments, ensuring all items are handled with accuracy, efficiency, and attention to detail.

What You Will Do

• Process guest garments for laundry, dry cleaning, and pressing according to individual requests and Four Seasons standards.
• Sort, wash, dry, fold, and organize hotel linens, towels, robes, and other textile items.
• Process employee uniforms and ensure their proper storage and distribution.
• Pick up and deliver guest laundry and dry-cleaning items in a timely and professional manner.
• Inspect linens and garments, identifying stained, damaged, or worn items that require special attention.
• Operate and maintain laundry equipment, including washers, dryers, presses, steam tunnels, and ironing machines.
• Report equipment malfunctions and maintenance requirements to the management team.
• Support uniform fittings for new employees and assist with minor tailoring tasks when required.
• Assist Housekeeping and Spa operations during periods of high business volume.
• Participate in daily briefings and support additional tasks assigned by the management team.

What You Bring

• Previous experience in a laundry, housekeeping, or similar role is preferred.
• Experience with tailoring or garment alterations is considered an advantage.
• Strong attention to detail and commitment to quality.
• Flexibility, reliability, and a positive team-oriented attitude.
• Ability to work efficiently in a fast-paced environment.
• Fluency in Italian; knowledge of English is a plus.

What We Offer

• Competitive salary and comprehensive benefits package
• Excellent training and development opportunities
• Employee discounts at Four Seasons hotels worldwide
• Complimentary dry cleaning of uniforms
• Employee meals
• Staff accommodation, subject to availability

Schedule & Hours

• Full-time seasonal contract for the 2027 Summer Season
• Availability to work rotating shifts, including weekends and holidays, is required

This position is classified at level D1 under the Italian Tourism Collective Labour Agreement (CCNL), with a starting salary aligned with contractual standards and growth opportunities based on experience.