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Quest Diagnostics

Operates nationwide clinical laboratory testing

Clinical Oncology Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeGreensboro, NC, USA$95.2k - $155.2k

About the Job

Requirements

  • Five or more years of business-to-business sales experience with documented sales success.
  • Prior diagnostic or laboratory sales responsibility for closing new business and expanding existing relationships.
  • Prior experience managing large, multi-million-dollar specialty accounts.
  • Prior experience with product launches in diagnostics and/or laboratory services.
  • Prior experience selling to healthcare professionals and account decision-makers.
  • Knowledge of the healthcare industry and general business economics.
  • Ability to develop and sustain strong customer relationships.
  • Strong planning and organizational skills.
  • Deep understanding of the oncology and hematology continuum of care.
  • Oral and written communication and presentation skills.
  • Proficiency with personal computers, including Microsoft software.
  • A bachelor's degree is required.
  • A valid driver's license is required.

Responsibilities

  • Manage existing outpatient oncology business and close new upsell oncology business in outpatient community oncology settings, health system outpatient oncology centers, and academic outpatient cancer centers.
  • Work in close cooperation with precision oncology account executives, oncology business development executives, and hospital account executives to support the collaborative selling model.
  • Deliver total office calls to oncology accounts, including providers, nursing, laboratory, administrative, and support staff.
  • Retain and grow oncology centers by identifying health plan leakage and upselling the advanced oncology portfolio.
  • Collaborate with cancer centers, medical affairs, and pathologists to develop hematology and oncology clinical workflows.
  • Establish and strengthen relationships with support staff, laboratory managers, and healthcare professionals at prospective customers within existing and new oncology accounts.
  • Develop and execute access strategies for reach and frequency with oncology practice leadership, medical oncologists, hematologists, physicians, laboratory leadership, advanced access providers, and support staff.
  • Achieve call reach and frequency goals and targeting initiatives.
  • Conduct quarterly clinical business reviews with oncology practices, including key matrix team members.
  • Maintain and use Rx Vantage to support access to oncology practices.
  • Identify, secure funding for, and staff oncology regional exhibits, including Oncology Nursing Society exhibits when applicable in the market.
  • Develop and maintain a business plan to retain and grow the existing oncology book of business.
  • Leverage resources, including AMP pathologists, Oncology Medical, and Haystack Medical, in in-person, virtual, and conference meetings.
  • Provide immediate customer support and collaborate with cross-functional partners to resolve oncology customer service issues.
  • Provide clinical, hematology (hematopathology), and advanced oncology subject-matter expertise for associated specialty testing to support oncology centers.
  • Maintain and develop advanced oncology and hematology knowledge to support the oncology continuum of care and franchise portfolio, including solid tumors and hematological malignancies.
  • Assess market dynamics, the competitive landscape, and access barriers to identify opportunities and challenges.
  • Maintain knowledge of Quest testing codes for the oncology continuum of care.
  • Maintain knowledge of connectivity products, including e-orders, e-prescribe, Quanum, physician laboratory alerts, and oncology electronic medical records.
  • Prepare and present oncology proposals and bids.
  • Ensure compliance with company policies and government regulations.
  • Complete administrative tasks thoroughly and promptly.

Desired Qualifications

  • Competitive-market sales experience.
  • Hematology and oncology experience in healthcare, laboratory, and/or diagnostics sales to medical professionals.
  • A master's degree is preferred.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

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