Crop Insurance Senior Claims Auditor

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success. 

AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide.  Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect.  Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.

As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country.  A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.

Job Description

Sompo has a unique opportunity for a AgriSompo Senior Claims Auditor on our AgriSompo National Operations team.

As a Senior Crop Insurance Claims Auditor, you will deliver exceptional customer service to agents and producers by accurately and efficiently reviewing and processing medium to complex crop insurance claim files. You will serve as a subject matter expert in at least one area of claims auditing, providing guidance and expertise to support colleagues and ensure consistency and quality across all audit activities.

Location: This position will be remote and may be based in any of the following states: Texas, Oklahoma, Kansas, Missouri, New Mexico, Mississippi, Louisianna or Colorado. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Audit and process claims timely and accurately in order to meet quality production standards.
• Communicate with underwriters, adjusters, agents, and producers to ensure timely resolution of claim-related issues.
• Work independently and with a team to identify problems, determine solutions and recommend appropriate communication of resolution.
• Utilize publications to solve problems including Loss Adjustment Manuals (LAM), policy provisions, Standard Operating Procedures, and other internal resources.
• Ensure compliance with Federal, State, and internal policies and procedures in all claim activities.
• Exhibit auditing proficiency in all levels of Crop Claim types and ability to process moderate to advance level claims.
• Research and resolve complex claims issues with limited supervision while maintaining accuracy and consistency.

What you’ll bring:

• Preferred minimum of 5 years of crop insurance experience preferred.
• Proven experience in crop insurance claims auditing and processing preferred.
• Knowledge of and ability to understand Federal Crop Insurance Corporation (FCIC) policies and company policies, procedures, and related software.
• Proficiency with Microsoft Office Suite and general technical/computer systems.
• Effective interpersonal, oral, written, and communication skills with the ability to interact with internal and external customers.

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Physical Requirements & Work Conditions

Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Ability to stand or sit constantly/continuously.

Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction.  Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Visual: The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Environmental Conditions

The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.

The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment.

Travel required for meetings and trainings.

Salary Range: $56,000-$67,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.  The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.  Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.