Deployment Operations

About the Role

Coordinate site deployment by making sure the right people are assigned to the right priorities, travel and site visits are well planned, and teams have clear plans for their work on-site. Partner with GTMs, FDEs, DSs, and leadership to keep deployments organized and moving forward.

What You’ll Do

• Allocate resources: Match FDEs and DSs to customer needs based on priority, skills, availability, location, and capacity. Flag resource conflicts and recommend trade-offs.

• Prioritize field work: Maintain a view of upcoming and active engagements, deadlines, dependencies, and business priorities. Help leadership decide what should happen first when capacity is limited.

• Coordinate on-site work: Set clear plans, responsibilities, and expected outcomes for each site visit. Track progress, actions, blockers, and follow-ups while teams are on-site.

• Manage travel logistics: Coordinate travel schedules, flights, accommodation, local transport, itineraries, and expense requirements for regional deployments.

• Keep teams aligned: Share deployment schedules and changes with field teams, Sales, customers, and internal stakeholders. Escalate delays or issues that affect delivery.

• Track delivery and capacity: Maintain accurate records of assignments, travel, utilization, site progress, and upcoming demand. Provide regular updates and reports to leadership.

• Improve processes: Identify ways to make resource planning, travel coordination, site execution, and reporting more consistent and efficient.

Who You Are

• 3+ years in field operations, project operations, Sales Operations, or a similar role.

• Experience coordinating people, schedules, or projects across multiple locations.

• Strong planning and prioritization skills, including handling competing requests and changing timelines.

• Clear communicator who can align technical teams, commercial teams, customers, and leadership.

• Organized, detail-oriented, and proactive about surfacing risks and blockers.

Nice to Have

• Experience coordinating technical deployment teams, such as FDEs, DSs, or implementation teams.

• Experience with multi-country travel, expenses, procurement, or vendor coordination.

• Familiarity with Salesforce, HubSpot, Dynamics, or project planning tools.

• Background in technology or consulting.

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