Functional Business Analyst - Oracle HCM

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com.

About the Team & Business Line:

As a valuable member of the People & Performance team, you will work closely with internal stakeholders and cross-functional teams to improve HR processes, support Oracle HCM delivery, and help the business achieve its goals.

The Functional Business Analyst – Oracle HCM serves as the bridge between People & Performance teams and functional and technical delivery partners. The role translates business needs into practical Oracle HCM solutions and supports process improvement, system enhancements, testing, and user adoption across assigned modules.  Multiple opportunities are available. 

About You:

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent relevant experience.

• Typically 4–6 years of experience in business analysis, HR technology, HR operations, or enterprise system delivery.

• Hands-on functional experience with Oracle Fusion HCM modules such as Core HR, Payroll, Absence Management, Time and Labor, Compensation, Benefits, or Talent Management.

• Knowledge of Oracle HCM upgrades, business testing cycles, and system optimization.

• Experience driving adoption of new tools, processes, and ways of working across global teams.

• Strong understanding of HR operations, payroll regulations, employee lifecycle processes, and the practical needs of HR system users.

• Strong written and verbal communication skills, with the ability to explain system concepts to non-technical HR users.

• Strong attention to detail and analytical skills, with the ability to diagnose business and system issues, identify root causes, and recommend practical solutions.

Our Benefits

Your well-being is of paramount importance to us and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Your Role:

• Lead global Oracle HCM initiatives and act as the primary business point of contact for assigned modules.

• Gather and document business requirements for Oracle Fusion enhancements and AI-enabled features, working with technical Business Analysts to assess feasibility.

• Serve as the liaison between People & Performance, functional, and technical teams to assess impacts, shape shared solutions, and support aligned delivery.

• Promote consistent processes by aligning business needs with standard Oracle HCM capabilities and business intelligence reporting, while avoiding unnecessary complexity.

• Lead assigned Oracle HCM module upgrade cycles, including business testing, issue follow-up, and sign-off.

• Maintain clear and current business requirements, actions, and delivery items in Jira.

• Support the implementation of legislative, compliance, and risk-mitigation changes.

• Act as the first point of escalation for operational issues, coordinating review and resolution with the appropriate teams.

• Support business readiness, education, training, and change activities for Oracle Fusion updates and enhancements.

• Maintain user guidance and recommend process, reporting, and system improvements that strengthen stakeholder experience.

• Direct system configuration may be assigned, on an as needed basis