Technical Product Owner

As a Product Owner at NMI, you will play a critical role in executing our product strategy and roadmap with our shared services. Initial focus being across two essential areas: billing systems and data infrastructure. You will manage the day-to-day execution of initiatives, facilitate agile ceremonies, and act as a bridge between technical teams and business stakeholders to ensure value delivery at scale.

At NMI, Product Owners are the driving force behind delivering products that truly meet customer needs and fuel business growth. In this role, you’ll own the execution of our strategy and roadmap — leading agile ceremonies like backlog refinement, prioritization, triage, and release planning. You’ll be hands-on with product launches, making sure internal teams are equipped and excited about new capabilities. We’re looking for someone who brings a powerful mix of business insight and technical savvy, who sees the big picture but sweats the details to make it happen. If you love learning the ins and outs of your product, understanding your users deeply, and making smart, high-impact decisions, you’ll thrive here. 

We’re passionate about creating products that deliver real value — and we’re looking for someone who shares that same energy!

Key Responsibilities

Product Ownership & Agile Execution

• Prioritize the product backlog and coordinate with product, engineering, design, and other stakeholders to deliver maximum value.
• Develop and present epics and user stories with clear acceptance criteria for all new functionality.
• Facilitate Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, retrospectives, sprint showcases, and demos.
• Conduct User Acceptance Testing (UAT) to validate that product releases meet functional requirements, quality standards, and maintain overall conceptual and functional integrity
• Collaborate with other Product Owners to align on cross-team dependencies and shared initiatives.
• Collaborate with the development team, Product Manager, and other Product Owners on release planning, including writing detailed release notes and managing internal rollout communications.
• Define and validate Minimum Viable Products (MVPs) that incrementally deliver value while aligning with NMI’s strategic goals.
• Provide product training and enablement for customer-facing teams, support, and other internal stakeholders.
• Maintain transparency by communicating upcoming work, progress, and timelines to stakeholders and executives.
• Gather and translate stakeholder requirements from cross functional stakeholders across technical & non technical departments.
• Collaborate with engineering to ensure solutions are scalable, auditable, and integrated with core systems (e.g., CRMs, payment processors).
• Write and execute SQL queries to validate pipeline outputs and support QA and UAT efforts.
• Partner with data engineering to build data artifacts (views, models, dashboards) that empower stakeholders across analytics and reporting use cases. 
• Advocate for data governance, lineage, and best practices in scalability and usability.

Qualifications

• 3+ years of experience in a Product Owner or Technical Product Manager role, ideally within fintech, SaaS, or data-centric environments.
• Strong understanding of cloud-based data platforms, pipelines, and tools (BigQuery, dbt, Airflow, etc.).
• Ability to write and troubleshoot SQL to perform data validation and support analytics tasks.
• Skilled in Agile development frameworks and tools (e.g., Jira, Confluence, Figma).
• Experience conducting and managing User Acceptance Testing (UAT) to ensure product quality and stakeholder satisfaction.
• Effective communication skills across technical and non-technical stakeholders.
• Experience coordinating software release cycles, QA processes, and documentation.
  Passion for understanding end users and translating insights into actionable product enhancements.

Nice to Have

• Experience with financial systems, including billing and accounting modules.
• Familiarity with cloud platforms (Google Cloud Platform preferred).
• Experience in data governance or privacy-compliant data handling (GDPR, CCPA).
• Technical background (CS degree or equivalent experience) is a plus.

As well as being a part of something exciting everyday, you will also receive the following benefits:

• Competitive salary + bonus 
• A remote first culture!
• Flex PTO 
• Health, Dental and Vision Insurance
• 13 Paid Holidays
• Company volunteer days

What we do!

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

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