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Windstar Cruises

Operates small-ship luxury cruises worldwide

Porter

Janitorial ServicesConfirmed live in the last 24 hours
Full-timeGrand Canyon Village, AZ, USA

About the Job

Requirements

  • Complete assigned tasks without close supervision.
  • Be willing to help in all areas of the Rooms department.
  • Be able to work any shift within the 24-hour operation.
  • Meet the physical requirements, including repetitive motion, kneeling, bending, twisting, lifting, pushing, and extended periods of standing and walking; regularly lift and transport up to 50 pounds.
  • Maintain high-quality work while taking more than 15,000–20,000 steps per workday at an elevation of 7,000 feet.
  • Have good communication and interpersonal skills to interact professionally and warmly with a varied customer base.
  • Walk constantly; stand, handle, bend, and lift or carry up to 20 pounds frequently; and sit, reach, climb, crawl, squat or kneel, lift or carry up to 100 pounds, and push or pull up to 100 pounds occasionally.

Responsibilities

  • Keep lodge public areas, including restrooms, lobbies, entryways, walkways, hallways, and assigned outdoor areas, clean throughout the shift.
  • Wear required personal protective equipment and weather-appropriate attire for all seasons and conditions.
  • Provide exceptional guest service through work and interactions with guests.
  • Deliver requested items to guest rooms and fulfill requests from the front desk and housekeeping.
  • Communicate request status with the front desk and housekeeping throughout the shift and respond to radio calls for assistance.
  • Remove snow from walkways, porches, and steps; pick up trash, sweep, and perform general grounds cleaning.
  • Perform directed guest-room maintenance on bathroom fixtures, tubs, sinks, toilets, and basic furniture repairs.
  • Perform basic repairs on equipment such as lamps and vacuums.
  • Maintain strict control of keys and care of radios.
  • Provide safety warnings and place signage while cleaning public areas.
  • Immediately report maintenance or safety issues to the porter lead and front desk.
  • Follow company and departmental policies and procedures, including those for lost-and-found items, chemical safety, and cleaning safety.
  • Follow the Softer Footprint environmental management system program as trained.
  • Complete Housekeeping training and clean guest rooms to standard when requested.

About the Company

Windstar Cruises

Operates small-ship luxury cruises worldwide

Windstar Cruises operates a small-ship cruise line that runs six sailing and all-suite yachts, carrying under 350 guests each. It visits about 260 ports across more than 60 countries, with itineraries that emphasize immersive, authentic experiences and port-intensive days. Onboard and ashore, guests enjoy a high level of service and a notable culinary program, highlighted by the title of Official Cruise Line of the James Beard Foundation. The ships focus on intimate, boutique-style cruising rather than large-ship experiences, and the company emphasizes sustainable hospitality as part of its parent group, Xanterra Parks & Resorts. The goal is to offer travelers distinctive, authentic itineraries with personalized service and a softer footprint compared with larger cruise lines.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
1986

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