Full-Time

Manager – Sales Development

Posted on 12/12/2024

Zenoti

Zenoti

1,001-5,000 employees

Cloud-based software for beauty businesses

No salary listed

Senior

Manchester, UK

Category
Inside Sales
Strategic Account Management
Sales & Account Management
Required Skills
Lead Generation
Salesforce
Requirements
  • 5+ years in Account Based Marketing programmes, sales development or business development, with at least 3 years in a leadership role managing SDRs or similar teams
  • Consistent achievement of sales targets and demonstrated ability to build strong pipelines
  • Familiarity with SaaS sales and an understanding of the EA market
  • Ability to motivate, mentor, develop, and positively motivate high-performing teams
  • Exceptional verbal and written communication skills, with fluency in English (additional European languages are a plus)
  • Experience using tools (Salesforce, Outreach, Qualified, Gong, Highspot or similar) and sales enablement platforms
Responsibilities
  • Be accountable for delivery of high quality MQLs as per company targets
  • Actively coach team to prospect, qualify and generate new sales opportunities through outreach via email, phone, and LinkedIn
  • Identify and nurture relationships with key decision-makers in key accounts
  • Track and report on individual performance metrics, maintaining data integrity in the tools (Salesforce, Outreach, Qualified, Gong, Highspot or similar)
  • Align with global standards on best practice sales management approaches
  • Lead, coach, develop, and positively motivate a team of SDRs, fostering a high-performance culture
  • Set and monitor individual and team KPIs, ensuring alignment with organizational goals
  • Provide guidance on outreach strategies, messaging, and call techniques to enhance team productivity
  • Conduct regular 1:1s, team meetings, and performance reviews to drive professional development
  • Collaborate closely with Marketing and Sales teams to refine the lead generation strategy and optimize campaign effectiveness
Desired Qualifications
  • Familiarity with working in a matrix structure is a plus

Zenoti provides cloud-based software tailored for salons, spas, and med spas, helping over 12,000 businesses across more than 50 countries manage their operations. The software includes tools for appointment scheduling, billing, payments, reporting, analytics, marketing, employee management, and inventory control, all aimed at improving customer experience and automating front desk tasks. Operating on a Software-as-a-Service (SaaS) model, clients pay a subscription fee for access to the software, which is continuously updated without manual installations. Zenoti distinguishes itself by offering modern, touchless interactions like online booking and self-check-in, along with 24/7 support and assistance with data migration for new clients. The company's goal is to enhance the efficiency and customer experience of businesses in the beauty and wellness industry.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$322M

Headquarters

Bellevue, Washington

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • Zenoti's appointment of Stephen Hudek as CCO aims to elevate customer experience.
  • The rise of mobile-first solutions aligns with Zenoti's comprehensive mobile management offerings.
  • Zenoti's inclusion in Deloitte's Fast 500 highlights its rapid growth and innovation.

What critics are saying

  • Emergence of Rhodium poses a competitive threat with AI-driven customer engagement.
  • Rapid AI-driven marketing innovations could outpace Zenoti's current offerings.
  • Internal restructuring from new senior appointments may disrupt service delivery.

What makes Zenoti unique

  • Zenoti offers a comprehensive mobile solution for spa, salon, and med spa management.
  • The platform supports both large chains and small businesses, enhancing operational efficiency.
  • Zenoti's SaaS model allows for continuous updates without manual installations.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Parental Leave

Unlimited Paid Time Off

Flexible Work Hours

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
GeekWire
Mar 11th, 2025
Seattle Startup Vets Launch New Company To Rethink Marketing For Spas And Beauty Brands

GeekWire’s startup coverage documents the Pacific Northwest entrepreneurial scene. Sign up for our weekly startup newsletter , and check out the GeekWire funding tracker and venture capital directory .Rhodium execs, from left: Cindy Engstrom, Michael Hyman, Rachel Sanders, Audrey Leibovich, and Alex Krooglik. (Rhodium Photo)Former Petabyte executives are bringing their data expertise and tech chops to Rhodium, a new Seattle-area startup focused on helping medical spas and beauty brands interact with customers.The company, which has raised $2 million in initial funding, aims to address what CEO Michael Hyman sees as a critical gap in the beauty and medical spa industry: leveraging data to improve customer experience and boost revenue.“I look for places where there’s a lot of data and a lot of money and not a lot of companies making good use of the data to make money,” Hyman said.Hyman previously led Petabyte, a Seattle-area startup that built software for veterinary clinics. Chewy acquired the company in 2022 for $43.4 million.Petabyte co-founder Alex Krooglik, who also co-founded Embrace Pet Insurance, is chief operating officer at Rhodium.Rhodium’s core offering is a software-as-a-service platform that uses machine learning and AI to help clinics and brands better understand and engage with customers — before, during, and after an appointment or purchasing a product. The platform ingests data from various sources — electronic medical records, Amazon, Shopify, Meta, Google, etc. — to automate marketing campaigns and customer touch-points.In an unusual move for an early-stage software startup, Rhodium has merged with three direct-to-consumer beauty brands to create a unified company

PR Newswire
Mar 4th, 2025
Zenoti Appoints Stephen Hudek As Chief Customer Officer To Elevate Customer Experience

SEATTLE, March 4, 2025 /PRNewswire/ -- Zenoti, the industry leader powering nearly 30,000 beauty and wellness businesses with its cutting-edge SaaS platform for salons, spas, medspas, and fitness centers, today announced the appointment of Stephen (Steve) Hudek as Chief Customer Officer (CCO). With nearly three decades of experience in leading post-sales Customer Success organizations, Steve brings a wealth of expertise to guide Zenoti's customer experience initiatives

PR Newswire
Dec 18th, 2024
Tricoci University Of Beauty Culture Among First Cosmetology Schools To Launch Online Booking For Clients And Students

CHICAGO, Dec. 18, 2024 /PRNewswire/ -- Tricoci University of Beauty Culture is proud to announce it has officially launched Zenoti , an online booking system that transforms how clients schedule services across all 15 Tricoci University campuses. As one of the largest cosmetology schools in the country to offer this level of digital convenience, Tricoci University continues to set the standard for innovation in beauty education. Previously, clients needed to call their nearest campus to make appointments, often booking weeks in advance. Now, with the Zenoti platform, clients can book guest services seamlessly online, offering a faster, user-friendly experience.The integration of Zenoti equips students with hands-on experience using the Customer Relationship Management (CRM) platform trusted by top salons and spas across the country. By learning to navigate booking software, manage appointments, and engage with clients digitally, students develop skills that mirror real-world salon environments, giving them a competitive advantage after graduation."Our students are now using the same tools and systems they'll encounter in major salons and spas," said Nate Swanson, CEO of Tricoci University of Beauty Culture

Goskagit
Dec 18th, 2024
Zenoti celebrates prestigious industry recognitions, 387% growth in 2024

For the sixth year in a row, Zenoti was also named one of Deloitte's Technology Fast 500 companies.

PRWeb
Aug 1st, 2024
Zenoti Announces Deep End At Innergize 2024: The Hunt For The Next National Franchise In Beauty And Wellness

"Our mission is to help our customers grow. While our solution has unique features designed for growth, we wanted to go a step beyond, and actively help build the future success stories in our industry." – Sudheer Koneru, CEO, Zenoti

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