Full-Time

Clinician Impact Onboarding Specialist

Posted on 5/14/2024

Ambience Healthcare

Ambience Healthcare

11-50 employees

AI-powered medical documentation automation

AI & Machine Learning

Mid

Remote in USA

Required Skills
Communications
Requirements
  • A degree in healthcare, nursing, or a related field
  • Proven experience in teaching or training, preferably in a healthcare setting or experience training others to use a software product
  • Strong knowledge of healthcare workflows and processes
  • Excellent communication and interpersonal skills
  • Ability to explain complex concepts in a simple, clear, and concise manner
  • Patient and kind personality with a passion for teaching
  • Ability to handle multiple tasks and prioritize them effectively
  • Proficient in using technology and quick to learn new software
  • Strong problem-solving skills and the ability to troubleshoot technical issues
  • Flexible schedule: Ability to work flexible hours to accommodate clinicians’ schedules and time zones
  • Travel: Open to travel approximately 2-4 weeks per year for company offsites and/or going onsite for customers
Responsibilities
  • Effectively baseline existing workflows to deliver comprehensive training programs on how to optimize efficiency with AutoScribe while adapting to the individuals' knowledge levels and responses
  • Assist in developing training materials including user guides, videos, and presentations to ensure effective workflow optimization, user onboarding, and continued engagement
  • Gather and analyze feedback from clinicians to make necessary adjustments to the training program and inform our product roadmaps
  • Support users and troubleshoot any product and/or workflow issues to the appropriate internal teams such as engineering
  • Ensure product updates are thoroughly understood and incorporated into the training curriculum
  • Conduct regular assessments to evaluate the effectiveness of the training program and the clinicians’ understanding of AutoScribe
  • Provide ongoing support, coaching, and resources to users to ensure they are comfortable and proficient in using AutoScribe
  • Gather and analyze feedback from clinicians regarding note quality and triage the feedback to the clinical team

Ambience Healthcare's main product, AutoScribe, is an AI-powered medical scribe that automates real-time documentation of clinician-patient conversations, seamlessly integrating into EMR workflows. The technology features state-of-the-art speech recognition, multi-modal support, and longitudinal context for comprehensive note generation, significantly reducing documentation time for clinicians.

Company Stage

Series B

Total Funding

$91.3M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

600%