Senior Business Consultant - Change Management & Performance Management

Job Description

ProSidian Seeks a Senior Business Consultant | Change Management & Performance Management [USCG12012] for Program Support on a Exempt W2: No Overtime Pay Basis Working On-Site (Client Site) in The Washington, DC Area Contract Contingent generally located across the Washington, DC Across The United States – Mid-Atlantic Region supporting USCG CG-PSC modernizing mission support; needs change management, analytics, and portfolio governance support.

We seek Senior Business Consultant | Change Management & Performance Management [USCG12012] candidates with relevant Defense, And Security Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Defense, And Security Sector Clients such as USCG. This as a Contract Contingent or Contract W-2 (IRS-1099) Change Management & Performance Management Functional Area / Swim Lane / Category Discipline Professional - Program Management And Analytical Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Senior Business Consultant [Program Management And Analytical Support Services] in the Defense, And Security Industry Sector focussing on Risk Management Solutions for clients such as U.S. Coast Guard (USCG) - Personnel Service Center (CG-PSC) (USCG / CG-PSC) | CG-PSC Business Operations Division (PSC-BOPS) / Mission Support Portfolio Generally Located In Washington, DC and across the United States – Mid-Atlantic Region (Of Country/World) Working On-Site (Client Site).

Provide organizational transformation, strategic execution, and mission-support modernization within a Federal civilian/military environment as part of advisory + execution support, embedded with leadership, focused on outcomes such as adoption, alignment, performance improvement, and decision quality. Supporting Categories:

• Organizational Change Management (OCM)
• Strategic Planning & Performance Management
• Business Transformation & Process Improvement
• Program & Project Management (PMO / Portfolio Management)
• Governance, Facilitation, and Executive Communications
• Data, Analytics, and Decision-Support Enablement (non-IT systems modernization)

Leads change management and performance-measurement projects; ensures financial/controls compliance and multi-system integration—typically senior level complexity.; ensures financial/controls compliance; integrates multi-system solutions; delivers executive coaching.

RESPONSIBILITIES AND DUTIES - Senior Business Consultant | Change Management & Performance Management [USCG12012]

• Lead organizational change management (OCM) programs: stakeholder analysis, change impacts, training/enablement, and adoption measurement.
• Develop performance measurement frameworks (KPIs/OKRs), dashboards, and reporting routines for leadership.
• Assess internal controls and compliance impacts; coordinate with finance/controls stakeholders as needed.
• Integrate solutions across multiple systems (process + data + tooling) and define requirements for improvements.
• Prepare executive-level briefings translating analysis into decisions and actions.
• Provide coaching to leaders and teams on performance management, accountability, and continuous improvement.

The role(s) are located in the United States – Mid-Atlantic Region, at or near Washington, DC.  Initially identified Work Site Address (Working On-Site (Client Site):  2703 Martin Luther King Jr Ave SE, Washington, DC 20032

Qualifications

Desired Qualifications For Senior Business Consultant | Change Management & Performance Management [USCG12012] (USCG12012) Candidates:

Education / Experience Requirements / Qualifications

Bachelor's in Engineering, Business, or related field AND PMP/DHS mid-level PM/Six Sigma MBB (or equivalent).

7 yrs; or 5 yrs with a Master's or higher.

This position aligns with functional and technical requirements in the Defense, And Security Sector and Senior Business Consultant Candidates principally support Change Management & Performance Management Functional Area / Swim Lane / Category Disciplines.

Skills Required

Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Change Management & Performance Management Functional Area Activities. 

Organizational Change Management (OCM): impact analysis, readiness, adoption planning, training/communications support

Design and lead performance measurement frameworks; benefits/ROI tracking where applicable

Assess and support financial/internal co

Competencies Required

• Change leadership and stakeholder engagement
• Risk awareness and controls-minded judgment
• Executive-level communication and storytelling with data
• Integrity and professionalism in sensitive environments
• Ability to translate strategy into measurable execution

Ancillary Details Of The Roles

• Change Management & Adoption Service Area - Typical Responsibilities & Duties (applies across roles, scaled by seniority): • Perform stakeholder and impact analyses; develop adoption/training plans
• Execute communications and engagement activities
• Measure adoption and effectiveness; recommend adjustments

• Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
• EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow.  We strive to create a challenging and progressive work environment.  We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
• Ful Time Regular VISA Sponsorship: NoWe will not support sponsorship, i.e., H-1B or TN Visas for this position.  U.S.  Citizenship Required.  You must be a United States Citizen
• Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions.  In addition, ProSidian may conduct drug testing for designated positions. 
• Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.                                                        

Other Details:

Work to Program Management And Analytical Support Services For The United States Coast Guard Personnel Service Center (CG-PSC).  The ProSidian Engagement Team employees shall generally perform all work between the hours of 7:30 AM and 5:00 PM Eastern Time (ET), Monday through Friday (except Federal holidays).

TRAVEL:  Contractor travel beyond the minimum local commuting area of fifty (50) miles from the primary place of performance will be required to support this contract.

Task One - Change Management and Communications:  Provide end-to-end change-management and communications support to plan, scope, and execute PSC and Pay and Personnel Service Center initiatives across the Mission Support portfolio by applying proven change-management strategies, defining initiative scope, objectives, deliverables, and success criteria using USCG-approved tools, and developing and maintaining integrated master schedules to manage dependencies, priorities, and milestones. Support includes designing and executing a comprehensive, audience-tailored communications program that builds awareness, commitment, and sustained engagement among senior leaders, civilian and military personnel, and other stakeholders; developing and delivering strategic communication products such as executive briefs, presentations, fact sheets, playbooks, and web-based media in compliance with USCG branding and clearance standards; and establishing structured processes for project identification, prioritization, selection, and portfolio management aligned with PSC strategic priorities and resources. Additionally, provide full lifecycle project execution support—including charter development, stakeholder engagement, strategy and implementation planning, schedule, performance, and risk management, and formal close-out activities—while collecting, documenting, and disseminating best practices and lessons learned to promote replication, collaboration, and enterprise-wide process improvement.

Task Two - Strategic Planning and Analysis: Deliver enterprise-level strategic planning and performance-management support that enables PSC leadership to establish priorities, align initiatives, and make informed, data-driven decisions. Support includes the development, update, and sustainment of strategic plans that integrate mission, vision, goals, objectives, strategies, and performance initiatives, while aligning investments in people, technology, and capital with PSC and USCG priorities. Additionally, provide senior-leader facilitation and analytical support, design and implement performance-measurement frameworks, and develop evaluation, monitoring, and measurement methods to assess program effectiveness against intended outcomes and drive continuous improvement across PSC Sub-Commands.

Task Three - Business Transformation and Initiative Management: Provide analytical and advisory support to evaluate and enhance organizational performance through rigorous business cases, alternatives analyses, and disciplined initiative management aligned with Coast Guard statutory requirements and the strategic goals of the Deputy Commandant for Personnel (DCP). Support includes conducting comprehensive business-case analyses to identify optimal mission-support delivery models by applying business-process improvement methodologies, documenting current-state operations, recommending actionable reforms, and designing enterprise-level performance-measurement frameworks. Additionally, deliver end-to-end performance-management support through the development and maintenance of aligned, integrated metrics; systematic data collection and analysis to drive continuous improvement; business case and cost-estimating analyses; establishment of program-wide performance metrics for scope, schedule, and cost; and the planning and execution of Integrated Baseline Reviews (IBRs) with complete documentation, reporting, and stakeholder briefings.

Task Four - Process and Performance Improvement: Support the initiation, execution, management, and evaluation of process and performance-improvement programs. Provide expert assistance across all aspects of performance management while transferring skills, tools, and knowledge to enable long-term organizational sustainment.

Task Five - Project Management, Strategic Planning, Analysis, and Governance Support: Provide integrated governance, project management, and analytical support to actively engage PSC leadership and enable successful organizational transition, while modernizing and sustaining PSC’s Microsoft Access–based tools to enhance data integrity, performance, interoperability, and long-term scalability. Support encompasses end-to-end data architecture design and optimization; process analysis and workflow improvement; database development, maintenance, and troubleshooting; rigorous testing, performance measurement, and efficiency documentation; proactive risk and issue management; and deployment, dashboarding, reporting, and user support. All activities are executed in close coordination with PSC stakeholders to ensure operational alignment, continuity of mission support, and compatibility with future system integrations.

Task Six - Facilitation, Coordination, and Documentation Support: Provide full-cycle facilitation and meeting-support services for PSC workshops, working groups, and focus sessions. Support includes planning and scheduling, logistics and facilitation, documentation and action tracking, and editorial and production services, ensuring each engagement is well-organized, outcomes-driven, and fully documented in accordance with PSC standards.

Task Seven - Business and Project Management Support:  Deliver integrated business and project management support to advance Coast Guard strategic priorities in non-inherently governmental areas. Support includes collaborative project management, performance measurement and progress tracking, senior-leader engagement, and strategic communications aligned with DHS, USCG, and national priorities.

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Additional Information

As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian.

Eight ProSidian Global Competencies

1. Personal Effectiveness – The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results.
2. Continuous Learning – Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive.
3. Leadership – Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success.
4. Client Service – Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships.
5. Business Management – Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance.
6. Business Development – Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions.
7. Technical Expertise – Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy.
8. Innovation & Knowledge Sharing (Thought Leadership) – Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement.

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OTHER REQUIREMENTS

• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
• Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors.
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.
• Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference.
• Willingness - to constantly learn, share, and grow and to view the world as their classroom.

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights - Your health and well-being are crucial to ProSidian.  At ProSidian, we invest in our employees to help them maintain their health and achieve work-life balance.  We are pleased to offer the Employee Benefits Program, designed to promote your health and personal well-being.  Our growing list of benefits currently includes the following for Full-Time Employees:

• Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives.  The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.
• Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs.  ProSidian also provides plans for both high and low vision..
• 401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement.  A variety of investment options are available, along with support from a personal financial planner.  The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events.  These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays..
• Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.
• Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program.  This program provides special discounts to eligible employees on everyday purchases of products and services.
• Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace.  Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting..
• Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis.  You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance.  D&D covers death or dismemberment resulting solely from an accident..
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian is an equal opportunity employer, considering qualified applicants regardless of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics.  All information is kept confidential in accordance with EEO guidelines.  The company supports the Hiring Our Heroes Program and the "I Hire Military" Initiative.  We encourage all applicants, regardless of veteran status, to apply.  Our core value is "HONOR ABOVE ALL," emphasizing success through integrity, pride in overcoming challenges, and the pursuit of excellence.  For a simple application process, visit our career site at https://ProSidian.com/careers/ or send your resume, salary expectations, and ProSidian job title/code to [email protected].  Only candidates who meet the criteria will be considered.  For clarity and tracking, please structure your subject line to include the Job Title, Job Reference Code, and your Full Name, as follows: Application – [Job Title] – [Job Ref Code] – [Your Full Name].

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