Health – Safety and Employee Incident Coordinator
About the job
- A degree in Human Resources, Business, Occupational Health and Safety, Disability Management, or equivalent.
- Two to four years of experience in disability management, WSIB claims, or Occupational Health and Safety.
- Knowledge of Ontario's Occupational Health and Safety Act, Workplace Safety and Insurance Act, and duty to accommodate.
- Experience with injury claims, return-to-work processes, and confidential records.
- Proficiency in human resources information systems, case management software, and advanced Excel.
- Coordinate the administration and tracking of employee incidents from initial reporting through file closure, maintaining accurate, complete, and confidential records within QRS and applicable systems.
- Coordinate all Workplace Safety and Insurance Board claims data, including uploading and maintaining claim documentation, coordinating payroll information, and completing wage calculations required for WSIB forms and claims.
- Support WSIB claims administration by working closely with designated third-party providers, employees, managers, and Payroll.
- Monitor claim, accommodation, and incident timelines to ensure compliance with legislative and organizational requirements.
- Prepare ad hoc, monthly, quarterly, and annual reports, dashboards, and trend analyses related to employee incidents, WSIB claims, accommodations, and health and safety metrics.
- Conduct regular audits of employee incident, accommodation, and WSIB files to ensure data accuracy, completeness, and compliance; identify and resolve data quality issues with managers.
- Ensure accommodation documentation is complete, consistent, equitable, and compliant with applicable legislation.
- Liaise with managers, employees, Payroll, Human Resources, and external service providers to obtain required documentation and facilitate timely resolution of employee incident matters.
- Develop and maintain standard operating procedures, templates, and documentation; recommend process improvements to enhance reporting and operational effectiveness.
- Provide administrative support to Health, Safety and Wellness initiatives, projects, and continuous improvement activities.
- Previous experience in a health care environment and familiarity with clinical terminology, healthcare documentation, incident reporting, and quality or risk management processes.
- Joint Health and Safety Committee certification or Certified Disability Management Professional designation.
About the company
Spectrum HealthCare provides in-home health services in Ontario, offering home health care, senior companionship, and specialized care. Its products are delivered as in-home care plans created for each client and carried out by trained caregivers who help with medical tasks, daily living needs, and social support. Care plans are personalized and billed as service fees, with a strong emphasis on safety, reliability, and meeting each client’s unique needs. The company differentiates itself through more than four decades of experience, a client-centered approach, and a focus on tailored care that prioritizes patient safety and satisfaction. The goal is to deliver high-quality, trusted, at-home care that improves the patient experience and keeps clients safe.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Toronto, Canada
Founded
N/A
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Simplify's Take
What believers are saying
- Visavie expands Spectrum into Quebec, unlocking a new provincial market in 2026.
- Anthony Dale joining the board in January 2026 improves regulatory and hospital access.
- Ontario contract-rate increases support wage investment and technology upgrades across home-care delivery.
What critics are saying
- CAR and Visavie integrations distract management and can break service consistency in 2026.
- Ontario home-care wages and retention pressure 3,000 frontline staff, tightening margins.
- Service failure from staffing shortages or quality lapses can trigger contract losses and reputational collapse.
What makes Spectrum HealthCare unique
- 2026 Best Managed Gold Standard signals disciplined operations and credible employer brand.
- CAR acquisition gives Spectrum Durham rehabilitation depth beyond basic home care.
- ISO/IEC 27001 and SOC 2 Type 1 strengthen trust for sensitive client data.
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Benefits
- Flexible Work Hours
- Training Programs