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PENN Entertainment

Operates casinos, racetracks, and online betting

Slot Technician

Equipment MaintenancePosted on Nov 9
Full-timePlainville, MA, USA$19.51 - $24.39 /hrIn-person

About the Job

Requirements

  • A high school diploma or general education degree (GED), one to six months of related experience and/or training, or an equivalent combination of education and experience is required.
  • Experience with electronic and mechanical troubleshooting and electronic test equipment, such as board testers, multimeters, and oscilloscopes, is required.
  • The candidate must be comfortable initiating conversations with guests and creating a fun environment.
  • The candidate must be able to respond calmly and make rational decisions in stressful situations involving coworkers, guests, and vendors.
  • The candidate must have good oral and written communication skills and be fluent and literate in English.
  • The candidate must be able to stand and walk for the entire shift and move easily around the property.
  • The candidate must be able to listen and respond to visual and aural cues.
  • The candidate must tolerate secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
  • The candidate must be able to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls; talk or hear; occasionally reach, climb or balance, stoop, kneel, crouch, or crawl; and occasionally lift or move more than 100 pounds. Close, distance, and peripheral vision are required.

Responsibilities

  • Foster a fun environment and act as a gracious host to guests and coworkers.
  • Ensure regulatory compliance for slot-machine maintenance, including moves, conversions, and repairs.
  • Ensure the functionality of the slot maintenance system.
  • Interact with Slot Operations personnel and guests while repairing slot-machine functions.
  • Work on special projects as assigned.
  • Help maintain adequate parts stock for repairs.
  • Perform preventative maintenance by cleaning, inspecting, adjusting, and testing machine parts.
  • Perform floor maintenance by troubleshooting and repairing machine malfunctions and system problems during gaming.
  • Assist customers with questions and complaints about slot machines, provide explanations, and resolve problems as appropriate.

Desired Qualifications

  • Previous experience with slot systems such as ACSC, SDS, and CDS is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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