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MERGE

Full-service marketing and advertising agency

Marketo Engage Senior Technologist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time$88.5k - $114.8kRemote

About the Job

Requirements

  • Have 3-5 years of experience in marketing technology or Marketing Operations, including at least 2 years of hands-on technical configuration in Marketo Engage.
  • Hold an active Marketo Certified Expert certification or be able to obtain it within 3 months of hire.
  • Be able to assess how technical requests affect the wider technology ecosystem.
  • Have proven success leading client-facing calls, guiding technical discussions, and keeping projects on track.
  • Have excellent written and verbal communication skills and be able to translate complex technical concepts for technical and non-technical stakeholders.
  • Have hands-on familiarity with Salesforce, Knak, or additional marketing automation platforms; this is a plus.
  • Have a bachelor's degree or equivalent professional experience; a bachelor's degree is preferred.

Responsibilities

  • Collaborate with internal peers, leadership, partners, and external stakeholders to lead implementations of automation solutions using Marketo and other technology platforms in a client marketing-focused environment.
  • Support platform governance and assist in implementing scalable marketing technology architecture alongside Solutions Architects.
  • Configure advanced marketing automation solutions for clients, including email campaigns, landing pages, nurture programs, segmentation, lead scoring, lifecycle, and audits; conduct visual and functional quality assurance testing to ensure deliverables meet client requirements and objectives.
  • Partner with client leads to support communications and provide technical expertise and updates on deliverables.
  • Create and document requirements gathering based on client and project specifications.
  • Collaborate on designing, deploying, and maintaining bi-directional integrations between Marketo Engage and third-party systems across the marketing and sales technology ecosystem, with support from Data Engineering and Marketing Operations architects as needed.
  • Assist in evaluating and configuring AI-driven features within Marketo Engage and connected tools, including generative AI content authoring, predictive lead scoring, automated quality assurance testing, and conversational AI or chat agents.
  • Monitor platform release cycles, emerging marketing technology capabilities, and AI advancements to recommend stack enhancements, process improvements, and technical innovations.
  • Work closely with Marketing Operations Architects to deepen strategic design skills and develop toward an Architect-level role.
  • Ensure assigned programs meet performance targets, maintain high quality, and align with the overarching strategy.
  • Provide data-backed platform insights to help Architects and leadership identify high-impact opportunities.
  • Ensure campaign, journey, and platform designs align with data capabilities and intended outcomes.
  • Proactively flag potential dependencies or gaps in data and orchestration that could hinder client delivery.
  • Develop presentations and technical design documents that clarify initiatives and gain stakeholder buy-in.

Desired Qualifications

  • Prior experience in an agency or internal consulting environment is a plus.
  • Hands-on familiarity with Salesforce, Knak, or additional marketing automation platforms is a plus.

About the Company

MERGE

Full-service marketing and advertising agency

MERGE is a full-service marketing and advertising agency serving healthcare, life sciences, financial services, consumer goods, and retail. It drives campaigns through a suite of services—digital marketing, brand strategy, creative design, media planning, CRM, PR, web development, and marketing technology—across major markets including New York, Boston, Atlanta, Chicago, Kansas City, Orange County, and Toronto. It builds tailored solutions by combining storytelling with data and technology, using project-based fees, retainers, and performance-based incentives. Its goal is to help clients grow brand visibility and deepen customer relationships through measurable marketing results.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
2004

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