Full-Time
IT Operations Engineer
Confirmed live in the last 24 hours
Remote
5,001-10,000 employees
Global employment platform for payroll management
Compensation Overview
$67.4k - $84.3kAnnually
Junior, Mid
Remote in USA + 1 more
More locations: Remote in Canada
Candidates must be based in the USA or Canada.
- Excellent problem-solving skills and a passion for helping end-users
- Experience in providing technical support with an understanding of macOS environment
- Experience in managing user accounts and access with SaaS applications like Okta, Google Workspace and/or Microsoft Azure
- Able to efficiently and creatively find solutions to problems, utilizing available resources effectively
- Thrive in an environment that values individual accountability and is unafraid of challenges that may come with ambiguity
- Excited to learn how and why things work, and approach every problem from first principles
- Knowledgeable in SaaS application administration
- Writes and speaks fluent English
- Serve as the initial point of contact for all IT-related requests and inquiries from Remoters
- Provide assistance for any application challenges users may be facing
- Troubleshoot and resolve hardware issues for laptops (primarily Apple), displays and peripherals
- Create and maintain detailed documentation of common troubleshooting procedures, processes, and technical solutions
- Observe and contribute to the development of current IT processes and policies.
- Work closely with the IT Engineering team members and openly communicate on any issues encountered or active contribution to projects.
- Collaborate with various teams across the organization to ensure they have the necessary tools for their role, while maintaining the security of Remote and our customers.
- It's not required to have experience working remotely, but considered a plus
Remote.com is a global employment platform that simplifies hiring, managing, and paying employees in various countries. It provides services like compliance handling, payroll processing, and benefits administration, allowing businesses to employ international talent without needing a physical presence. Remote.com stands out with its focus on data security, holding ISO27001 certification and SOC 2 compliance. The company's goal is to offer a comprehensive solution for businesses to efficiently and securely manage their global workforce.
Company Size
5,001-10,000
Company Stage
Series C
Total Funding
$482.5M
Headquarters
San Francisco, California
Founded
2019
Simplify's Take
What believers are saying
- Remote's stablecoin payments offer fast, flexible contractor payments in 69 countries.
- Remote Global Benefits simplifies multi-country health insurance management, reducing HR admin time.
- Remote Talent addresses the growing demand for truly remote job opportunities.
What critics are saying
- Stablecoin payments may expose Remote to cryptocurrency volatility and regulatory scrutiny.
- Remote faces competition from Deel in simplifying cross-border hiring processes.
- Ensuring compliance with diverse local regulations for global benefits is challenging.
What makes Remote unique
- Remote offers a unified payroll experience for international teams.
- Remote's platform simplifies global compliance, payroll, and benefits management.
- Remote is ISO27001 certified and SOC 2 compliant, ensuring high data security standards.
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Benefits
Remote Work Options
Unlimited Paid Time Off
Flexible Work Hours
Paid Parental Leave
Mental Health Support
Stock Options
Professional Development Budget
Home Office Stipend
Company Social Events
Growth & Insights and Company News
6 month growth
↑ 4%1 year growth
↑ 2%2 year growth
↑ 1%Quantum computing company QuantWare has raised a €20 million Series A round. The Delft company develops VIO, a technology that allows its customers to create the world's largest quantum processors (QPUs). Traditional quantum processors are limited in their number of qubits and computer builders need to network together many smaller systems to build a single large system. Due to the noise these network links introduce, they are exponentially less powerful than a large monolithic system
As the world of digital payments evolves, crypto payments and stablecoins are emerging as twin engines driving innovation in consumer and business transactions across both Main Street and Wall Street. For consumers, the allure of cryptocurrencies lies in their ability to bypass traditional financial systems, providing faster, cheaper and more autonomous transactions. Businesses, on the other hand, gravitate toward stablecoins for their predictable value and compatibility with existing infrastructure. Despite these differences, both groups benefit from a shared underlying technology: blockchain. Its transparency, security and programmability create opportunities for innovation that bridges the gap between consumer and enterprise use cases
Payroll/HR platform Remote says its clients can now pay contract workers using stablecoins. The new offering, launching initially for businesses in the U.S., allows companies to pay contractors in 69 countries with the USDC stablecoin, according to a Tuesday (Dec. 17) news release. “One of the biggest hurdles companies face when hiring on international talent is providing fast, flexible, and reliable payments around the world,” Remote CEO and Co-founder Job van der Voort said in the announcement. “With the introduction of stablecoin payouts via Stripe, we’re adding a feature that has been highly requested by our customers, enabling them to pay contractors how they prefer, while maintaining the compliance and simplicity Remote is known for.”
As we come to take working from anywhere as a new norm, it is not easy to find remote job opportunities. According to the World Economic Forum, the number of global digital jobs that can be performed remotely will grow by roughly 25 per cent to 92 million, but the report fails to underscore the difficulty in finding a truly remote job.While there are many job portals listing remote jobs, the definition of remote is rather obscure and varies from time to time. Gillian O’Brien, General Manager, Remote Talent, tells me some remote jobs are rather hybrid job opportunities or opportunities where you can work remotely but need to be within a certain mile radius from HQ.She argues this is not truly a remote job opportunity and with Remote Talent, she says they are helping jobseekers find truly remote roles or ones compatible with the search criteria. Remote Talent may seem like another job portal, but it is a platform for jobseekers who are truly global in their search and looking for 100 per cent remote or distributed work. A year after its launch, it shows the need for a complete rethink and a job board without location as a barrier.Finding truly remote positionsWhat’s the common challenge with traditional job boards? O’Brien says traditional job search tools are limited because they were built before distributed work became mainstream, and 78 per cent of applicants reportedly find it difficult to find truly remote positions. She adds that 40 per cent see unclear salary ranges as another significant concern.However, the biggest challenge is jobs advertised as “remote” but are either not remote or limited to specific locations
Today HR platform and payroll provider Remote has unveiled Remote Global Benefits, allowing companies to access and manage multi-country health insurance plans without leaving the Remote platform.