Who We Are
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers’ needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
- This is a hybrid role - office is in River North
- Successful candidates must be living in Chicago
Account Manager – Brokers and Distributors
Our Channel Partners sit at the intersection of SPINS’ ecosystem with tremendous leverage how brands go to market. The Partnership Success Manager team falls within the Customer Success team collaborating with the Channel Partners, and working directly with our brokers, distributors, ingredient supplies and other partner types to unlock insights that ultimately shape the product and market landscape. Through a high touch, collaborative approach, leveraging SPINS’ solutions and cross-functional resources, this team is the primary linkage to informative insights, creative sell stories, thought leadership, brand adoption and issue resolution.
What you will do
This Account Manager – Brokers and Distributors collaborates with our clients to help them capture their biggest growth opportunities. You will lead delivery of strategic analyses, insights, and recommendations based on applying SPINS proprietary assets, in combination with each Client’s own information and team members. The day to day includes leveraging the numerous quantitative assets SPINS has developed, as well as the qualitative insights held within the wider SPINS organization. This individual will be working directly with management at our client companies to understand their opportunities and develop growth solutions and strategies to capture them. As an Account Manager you must be able to manage multiple projects concurrently.
- Nurture the client relationship including, but not limited to: short and long-term strategic planning, regular and on demand data requests
- Manage proactive communication and client touch points including agreed upon training and overall client fulfillment
- Interpret, analyze and clearly communicate data in formal or informal presentations
- Identify data driven business opportunities and present thoughtful recommendations for solutions
- Use solid account management skills to identify and prioritize projects/requests efficiently and effectively
- Foster new and existing relationships across the client’s organization using strong relationship building skills
- Form a strong business connection with client, understanding client’s needs in order to share SPINS product offerings
- Collaborate across various internal and external teams by demonstrating clear and concise communication skills
- Identify client solutions by analyzing the client organization and data needs across the client organization
What you bring
- BS/BA Degree in Business, Marketing or Information Technology (or related degree)
- 3-4+ years of experience with a Retailer, Distributor, Broker or Manufacturer
- 3-4 years of experience in account/relationship management and/or partner development
- 3+ years of experience storytelling using data, insight and visualization
- Business and commercial acumen
- Proven self-starter with a goal-oriented approach
- Analytical in approach; ability to spot trends, anomalies and opportunities in data sets
- Ability to engage and interact with senior-level Leadership within the client’s organization
- Advanced capabilities within Excel and PowerPoint (Pivots, Dynamic Formulas, graphs, etc.)
We give bonus points for
- Leadership Skills
- Work as a team with others
- Build strong relationships with colleagues and client
- Deliver work to a higher standard
- Always striving to improve yourself and the way things are done
- Natural Industry experience is preferred, but not required
- Ability to learn new tools and services and quickly apply internally and externally
- Experience working with syndicated data (preferred SPINS, The Nielsen Co., IRI and/or data in a Consumer-Packaged Goods manufacturing setting) is a plus
#LI-RD1 #LI-Hybrid
What SPINS Offers
We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.
- We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
- Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
- Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.
The SPINS Way
- Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
- Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
- Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
- Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.
For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy here.
