Education Outreach Supervisor 1

The best thing about this role

Are you looking to make a difference by improving the health of our patients?  Here you will find an innovative culture that is patient-focused and dedicated to making a difference.  We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. 

What you'll do

The NYCAMH Education/Outreach Supervisor I is responsible for supervision of the Education/Outreach full-time, part-time, and contract staff, and for oversight of developing, planning, implementing, tracking, and evaluating NYCAMH outreach and education events. Programmatic responsibilities include but are not limited to on-farm trainings and safety walkthroughs, farmworker respirator fit testing, the John May Farm Safety Fund, and personal protective equipment (PPE) sales. This role is also responsible for assisting with grants that support education and outreach activities, including writing grant narratives and developing budgets, overseeing expenditures, and completing progress reports.

As a member of the NYCAMH leadership team, the NYCAMH Education/Outreach Supervisor I assists in operational and strategic planning for NYCAMH, ensuring appropriate staff and resource allocation and helping lead organizational improvement efforts. The NYCAMH Education/Outreach Supervisor I represents NYCAMH and its federal grant counterpart the Northeast Center for Occupational Health and Safety at the state and national level, collaborating with researchers and other education/outreach leaders. 

• Personnel Leadership of NYCAMH Education and Outreach
  • Ensure that Education and Outreach staff meet or exceed customer service standards and complete their assigned work effectively and efficiently
    
  • Coach, direct, and monitor staff to ensure they are meeting their job standards and are adhering to departmental policies and procedures, in accordance with personnel policies
    
  • Serve as a role model to staff in dealing with customers and clients, acting in conjunction with the Center Manager as the primary contact for Education and Outreach customer concerns, questions, and feedback
    Monitor staff workloads to ensure reasonable allocation of assignments and responsibilities
    
  • Approve timecards according to departmental policies and procedures
    
  • Complete performance appraisals for all assigned staff by the due date
    
  • Oversee hiring new Education and Outreach staff, in accordance with personnel policies and procedures
    
  • Coordinate overall orientation for new Education and Outreach staff, including performing site-specific orientation, in accordance with personnel policies and procedures
    
  • Assist with the development and implementation of site-specific protocols and procedures
    
  • Work with Education and Outreach staff to identify training and career opportunities that advance individual and organizational interests
• Operational Leadership of NYCAMH Education and Outreach
  • Oversee the planning, organization, and staffing of education and outreach activities
    
  • Ensure that education and outreach activities are meeting grant requirements
    
  • Assist with submission of grant applications with outreach and education components, including but not limited to the New York State Department of Labor Hazard Abatement Board, the New York State Department of Health Occupational Health Clinic Network, and the National Institute for Occupational Safety and Health Centers for Agriculture, Forestry, and Fishing Safety and Health grant.
    
  • Track education and outreach activities and complete reports required by funding agencies, advisory boards, and leadership
    
  • Coordinate contractor activities, including defining the scope of work, planning and tracking events, billing, and payment.
    
  • Supervise staff delivery of on-farm safety trainings and safety walkthroughs
    
  • Supervise staff operation of outreach programs, such as the personal protective equipment (PPE) sales program, the John May Farm Safety Fund program, the farmworker respirator fit testing program, and the Farm Navigator program
    
  • Co-lead the Northeast Agricultural Safety and Health Coalition (NEASHC)
    
  • Provide administrative support to NYCAMH’s implementation of Salesforce
    
  • Oversee accurate data collection, data entry, and data management for multiple programs
    
  • Oversee the development and maintenance of education and outreach protocols
    
  • Represent NYCAMH at a local, state, and national level by giving presentations at conferences, serving on committees and task forces, and speaking at press conferences and other public events
    
  • Participate in NYCAMH activities and meetings
    
  • Perform other duties as requested by NYCAMH leadership
    
• Strategic Planning for NYCAMH Education and Outreach
  
  • Assess how current education and outreach activities meet the needs of NYCAMH’s target populations, identifying areas of improvement and opportunities for growth
    
  • Work with NYCAMH leadership to develop strategies to address gaps in education and outreach services
    
  • Work with Education and Outreach staff to operationalize strategies that address service gaps
    
  • Work with research staff to implement effective evaluation tools for education and outreach activities
    
  • Work with research staff to implement evidence-based outreach and education approaches that address health and safety issues of NYCAMH’s target populations
    
  • Identify and seek opportunities to collaborate with education/outreach colleagues at other organizations
    
  • Work with NYCAMH marketing staff to develop and implement marketing and promotions plans for education and outreach activities
    
• Scope of Responsibility
  
  • Program oversight is < 6 education and outreach programs
    
  • FTE responsibility is ≤ 8 FTE

What we need from you

Education:

• 4 Year / Bachelor's Degree In agriculture, education, communications, healthcare, or business/administration-related field, required 
  Experience may be considered in lieu of education. 

Experience:

• Minimum 3 years of experience with outreach/education coordination with progressive levels of responsibility, required

Licensure/Certifications:

• Valid US Driver's License, obtaining NYS Class D Driver's License within 1 month of hire. Must maintain eligibility of insurability to operate the organization's vehicles, required

Skills:

• Accountability
• Adaptability
• Advocacy
• Attention to Detail
• Budgeting
• Coaching
• Communication
• Computer Skills
• Conflict Resolution
• Critical Thinking
• Customer Service
• Decision Making
• Delegating
• Facilitate
• Goal Setting
• Initiating Projects
• Interacting with People
• Leadership
• Listening
• Maintain Confidentiality
• Maintain Schedules
• Manage Programs
• Motivation
• Multi-Tasking
• Networking
• Patience
• Persuade Others
• Quality Assurance
• Reliability
• Resourcefulness
• Responsibility
• Self-Motivated
• Strategic Thinking
• Stress Management
• Supervise Others
• Team Building
• Time Management
• Training
• Build Relationships
• Problem Solving
• Public Speaking

Physical Requirements:

• Light Work - Exerting up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.
• Occasional grasping, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, and walking
• Frequent visual acuity (color, depth, perception)
• Constant typing/clerical/dexterity, hearing, seeing/monitor/computer use, and talking

Working Conditions:

• Occasional extreme temperatures, noise, and dust

Travel:

• Occasional Travel - The job may require travel from time- to-time, but not on a regular basis.

Total Rewards

Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:  

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match 
• And more!

Specific benefit offerings may vary by location and/or position.

Pay Range

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

Pay Range Minimum:

USD $27.86/Hr.
Pay Range Maximum:

USD $41.87/Hr.
We love the difference people bring

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.