Deputy General Manager - Services, Field Service

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

Designation: Deputy General Manager – Services Sales BD – Kolkata (responsible for Eastern Zone)

Educational Qualification:

B.E/ B.Tech – Electrical/ EEE Plus MBA (Preferred)

Ideal Candidate Profile

Experience

• 10–12 years of experience in:
• Service Sales, Business Development, or Aftermarket Sales
• LV/MV Switchgear industry
• Electrical distribution and industrial automation solutions
• Experience managing regional/business development teams
• Exposure to Eastern Zone markets (West Bengal, Odisha, Jharkhand, Chhattisgarh, Bihar, Assam, Northeast) preferred

Technical Expertise

Strong knowledge of:

• LV Switchgear (ACB, MCCB, MCB, Relays, Capacitor Banks, etc.)
• MV Switchgear
• PCC & MCC Panels
• Protection systems and electrical safety
• Industrial Automation products and solutions
• Retrofitting and panel upgradation opportunities
• Digital retrofit solutions and connected electrical assets

Commercial Skills

• Service sales (Retrofitting & Modernization)
• Channel Partner development
• Customer relationship management
• Enterprise account management
• Bid management and commercial negotiations
• Revenue generation and business expansion

Systems Knowledge

• Salesforce (SFDC)
• SAP
• MS Office (Excel, PowerPoint)

Leadership

1. Size and structure of team managed
2. Experience handling senior service sales engineers
3. Coaching and performance management capability

Business Development

1. Achievement against service-sales targets
2. Retrofitting and modernization projects closed
3. Digitalization opportunities identified and converted

Technical Assessment Questions

Switchgear

• Thorough knowledge on power gear & control gear
• What factors determine whether a switchgear should be retrofitted or replaced?
• How do you identify modernization opportunities in an installed electrical system?

PCC & MCC

• What are the major components of a PCC panel?
• How does an MCC panel differ from a PCC panel?
• Share an example of a successful panel upgradation project.

Digital Retrofitting

• What digital retrofit solutions have you sold or supported?
• How can electrical asset monitoring improve customer ROI?
• Explain a project where digitization generated recurring revenue.

Must-Have Criteria

✅ 10–12 years in switchgear/service sales

✅ Strong LV/MV switchgear knowledge

✅ Experience in retrofitting and panel modernization business

✅ Team leadership experience

✅ Service-sales background (AMC, OMC, Spares)

✅ SAP and SFDC proficiency

✅ B.E./B.Tech Electrical/EEE (MBA preferred)

✅ Strong customer-facing and presentation skills

✅Presentation Skills

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What's in it for me?

• Lead a dynamic team in a high-growth services environment
• Direct impact on strategic customer accounts and revenue growth
• Career development opportunities with leadership coaching and training
• Collaborative, innovative culture that puts customers first

Ready to lead a team that makes a difference? Apply today!

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