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About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Location: Duke Raleigh Hospital, 3400 Wake Forest Rd, Raleigh NC 27609

Working Hours: 9:30pm-6:00am, Sunday- Thursday/Weekends as needed

Occupational Summary

Perform duties related to computerized order entry, distribution of supplies, linen, and equipment, as well as the shipping and receiving of hospital merchandise. Maintain effective inventory management processes by meeting supply needs through prompt delivery, ensuring accuracy of issued supplies, and maintaining the availability and proper working condition of equipment.

Work Performed

Responsibilities include supporting optimal inventory management for assigned facilities. In accordance with established policies and procedures, staff are required to:

• Distribute and restock supplies and/or linen for end users.
• Utilize Supply Chain technologies, including Pyxis and SAP, to document the movement of supplies.
• Perform regular cycle counts to ensure accurate inventory levels.
• Check expiration dates on supplies, document findings, and appropriately discard expired products.
• Accept and sign for deliveries from distributors as needed.
• Inspect shipments, enter goods receipts into SAP, and file packing slips.
• Report shipment discrepancies to on-site management.
• Prepare and process vendor returns and rotate stock in all inventory areas.
• Move and stock supplies in appropriate shelving locations after receiving is completed.
• Transport shipments from the loading dock to stockrooms and deliver packages to designated recipients.
• Deliver non-supply items, such as medical gas and linen, as required.
• Participate in mid-year and year-end inventory counts.
• Complete all STAT orders according to established service level agreements.
• Provide excellent customer service when addressing supply and linen-related inquiries.
• Maintain clean and organized workspaces and storage areas throughout the facility.
• Proactively recommend operational efficiency improvements.

General Responsibilities

• Perform additional job-related duties, as reasonably assigned, to support safe patient care practices.
• Cross-train in other operational functions and provide support when needed.
• Work collaboratively with colleagues to achieve organizational and departmental goals.
• Maintain professionalism when responding to customer needs.
• Effectively operate within a computerized work environment.

Knowledge, Skills, and Abilities

• Ability to exert 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.
• Ability to push and pull unloaded and loaded carts requiring up to 100 pounds of force daily.
• Frequent reaching, lifting, stooping, and bending.
• Commitment to continuous process improvement and service excellence.
• Ability to work cooperatively to achieve organizational and team goals.
• Strong problem-solving skills and ability to contribute innovative ideas.
• Sense of urgency and a proactive customer service approach.

Level Characteristics

• Performs routine operational functions with a focus on inventory accuracy, customer service, and efficiency.
• Requires the physical ability to safely perform material handling duties and transport supplies throughout the facility.
• Demonstrates initiative, teamwork, and effective problem-solving skills.

Minimum Qualifications

Education

• High School Diploma or GED required.
• Some college coursework preferred but not required.

Experience

• Minimum of one year of experience in one or more of the following areas: distribution, warehousing, shipping and receiving, logistics, material handling, customer service, inventory control, or a related service environment.
• Experience in a fast-paced, customer service-oriented environment strongly preferred.

Degrees, Licensure, and Certifications

• Valid Driver's License may be required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke University

Supply Chain Associate

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