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Staples

Office supplies retailer and services provider

Senior Inside Account Executive Facilities Solutions

Account ManagementConfirmed live in the last 24 hours
Full-timeLake Mary, FL, USANo salary listedIn-person

About the Job

Requirements

  • At least 3 years of sales or related experience.
  • High school diploma or GED.
  • Ability to listen actively, empathize, and advocate for customer success through tailored solutions.
  • Skill in interpreting customer signals, applying critical thinking, and connecting resources to customer needs.
  • Comfort integrating technology and data to support smarter decisions and personalized experiences.
  • Accountability, adaptability, and continuous improvement in response to challenges and change.
  • Ability to identify opportunities, evaluate alternatives, and deliver solutions.
  • Initiative, adaptability, and willingness to pursue growth through feedback and learning.
  • Ability to build partnerships across diverse teams.

Responsibilities

  • Drive retention and growth in Janitorial and Sanitation and Breakroom categories, including cleaning chemicals and supplies, janitorial paper and dispensers, hand soaps and sanitizers, safety supplies, breakroom products, and total coffee programs, to increase customer share of wallet and achieve profitable sales and margin growth targets.
  • Develop and execute retention, growth, and prospecting plans within an assigned book of business.
  • Ask meaningful questions, interpret signals, and apply critical thinking to uncover customer needs and deliver tailored solutions.
  • Use the CRM system and enablement platforms to manage the sales pipeline, personalize customer engagement, and make data-driven decisions.
  • Partner with cross-functional selling teams, pricing, and support teams to align solutions with customer goals.
  • Collaborate with pricing partners to shape competitive proposals, then present and sell tailored solutions, including quote details.
  • Create and deliver customized, insight-driven presentations that connect customer needs to solutions and influence decisions using consultative selling techniques.
  • Monitor adherence to established programs, pricing structures, and agreed-upon guidelines across users and customer sites.
  • Maintain awareness of industry developments to provide relevant solutions.
  • Achieve profitable sales and margin growth goals and other key performance indicators through consistent execution and performance improvement.

Desired Qualifications

  • Experience in the Janitorial and Sanitation and/or Breakroom industries.
  • Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint, and Microsoft 365.
  • Knowledge of Salesforce.com or another Customer Relationship Management tool.
  • Demonstrated success managing the full sales cycle within an assigned book of business, including prospecting, pipeline management, quoting, and closing.

About the Company

Staples

Office supplies retailer and services provider

Draft summary for Staples describing its business model and value proposition.

Company size
10,001+
Company stage
Grant
Total funding
$16M
Headquarters
Framingham, MA
Founded
1986

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