Quality Lead

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ABOUT US (AND OUR EXCITING FUTURE)

About The Opportunity

The Quality Lead ensures that all finished goods produced meet customer specifications and requirements by effectively training Quality Team members and leading their work, as well as enforcing compliance with GMPs and internal SOPs. This position is responsible for participating in audits to ensure customer conformance to specifications and that expectations are met. The Quality Supervisor will provide coverage in the absence of the Quality Lead to ensure adequate resources are available to achieve food safety and food quality objectives and support the development, implementation, maintenance and on-going improvement of the Food Safety and Quality Systems.

Essential Functions: 

1. Represent the Quality Department in a positive and consistent manner

2. Thoroughly understand and able to serve as a backup to perform regular quality audits on production lines

3. Complete required documentation correctly and accurately

4. Follow, train, and enforce company processes and procedures

5. Assist in managing the site’s Quality Management System (QMS). This includes uploading training documents, reviewing procedures/forms, etc.

6. Participate and/or facilitate internal/external audits

7. Perform internal audit (Quality / Safety / Sanitation / Efficiency / etc.)

8. Responsible for verification of all production records (PTS) cross shift

9. Responsible for managing Production and Quality paperwork filing.

10. Serve as a back up for Printing code date labels and other labels.

11. Verify-Release IRC/tear pads as necessary

12. Serve as backup for incoming corrugate inspections. Release inspected corrugate in WMS.

13. Assist with investigations to determine possible reason for variances

14. Able to respond to quality related issues as they arise at the site. Able to communicate and escalate the situation as necessary.

15. Document NCRs in QMS and assist with root cause analysis for completion

16. Prepare samples to customers as necessary

17. Participate in Pre-Production Meetings (PPMs) and First Production Approvals (FPAs)

18. Perform tasks to verify a site’s critical control points (i.e. temperature verification tasks, daily thermometer verifications, etc.)

19. Communicate Menasha hold request to the customer as necessary.

20. Respond to customer hold requests as necessary.

21. Coordinate Special Service Request (SSR) process. This includes authoring protocols and reviewing paperwork

22. Coordinate Rework process. This includes authoring protocols and reviewing paperwork

23. Properly complete departmental documentation and data such as logs

24. Serve as a member of the site’s Recall, Self Improvement Program (SIP) and HACCP teams as necessary.

25. Perform all computer functions as they pertain to this job

26. Perform other duties as assigned by management/supervisors

Education/Certification

High school diploma or equivalent

Additional Knowledge, Skills, and Abilities

1. Safety sensitive position – ability to work in a constant state of alertness and a safe manner

2. Ability to work overtime and weekends as required based upon the needs of the business

3. Ability to effectively work in teams

4. Ability to work in a production-based environment with moving equipment and people

5. Ability to interact and communicate effectively with a wide variety of roles

6. Good interpersonal skills with ability to communicate with individuals associated with subject matter, as well as communicate findings to other quality representatives

7. Ability to add, subtract, multiply, and divide in all units of measure

8. Ability to work under tight deadlines and handle multiple and/or complex/highly detailed tasks

9. Must be detail-oriented and pay close attention to accuracy

10. Ability to apply commonsense understanding and communicate accurately to carry out detailed instructions (both verbal and written)

11. Ability to analyze information gathered in order to maintain accurate and detailed records using both computerized and manual means

12. Ability to deal with problems involving several concrete variables in standardized situations

13. Ability to communicate accurately, clearly and concisely in written, verbal and electronic formats

14. Ability to independently, or with minimum supervision, write routine reports, correspondence and prepare various levels of documents and reports

15. Ability to establish and maintain very effective relationships with those contacted in the course of work

16. Ability to read and write using the English language

17. Ability to work in a refrigerated and freezer environment

The expected hourly rate for this position is $21.50/hr. This role is eligible for an annual incentive plan and for a full benefits package including medical, dental, vision insurance, basic term life, AD&D, short and long term disability, 401(k) retirement savings plan, PTO, and paid holidays.

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. 

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. 

Come build an exciting, rewarding career with us, where you’ll have opportunities to grow. 

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers.  All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.