Full-Time

Account Executive I

Onsite

Confirmed live in the last 24 hours

FRONTSTEPS

FRONTSTEPS

51-200 employees

Software solutions for HOA management

Consumer Software
Enterprise Software

Compensation Overview

$20.43Hourly

Entry, Junior

Springfield, OR, USA

This role is required to be full-time in office in Eugene, Oregon. Only candidates in Eugene or surrounding municipalities should apply.

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • Associate’s degree or equivalent experience is preferred
  • An entrepreneurial spirit. Taking the initiative to hit – then exceed – individual goals
  • Polished written and verbal communication skills are a must
  • Prior experience working in a high paced, evolving environment
  • Strong customer focus
  • Experience using Salesforce or similar CRM tools to nurture, track and report on lead
  • Experience with or a desire to learn software-as-a-service sales
  • Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
  • Ability to manage sensitive and critical client information
  • Previous sales experience is a plus
Responsibilities
  • Work directly with customers via telephone and email to describe products and services in order to persuade prospects to purchase
  • Educate customers on product offerings and services to improve their "online presence", explain pricing and answering their questions about our solutions
  • Follow up with customers via telephone or email in a timely manner
  • Identify customer issues and provide resolution to issues for our customers
  • Consistently meet departmental sales goals of monthly revenue generated from sales activities while maintaining targeted customer satisfaction rates
  • Continue to build your proficiency in our products, services, and processes to improve sales effectiveness
  • Maintain accurate daily record of sales activity in Salesforce
  • Performs other duties as requested by management

FRONTSTEPS provides software solutions specifically designed for homeowners associations (HOAs) and property management companies. Its platform helps streamline various administrative and operational tasks involved in managing residential communities. The software includes features for automating processes, managing visitor security, and enhancing community engagement, all integrated into a single user-friendly interface. This allows clients to save time and reduce operational costs. FRONTSTEPS operates on a subscription-based model, offering different pricing tiers based on community size and needs, along with premium features for additional revenue. The company's goal is to empower community managers to work more efficiently and effectively.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$12.3M

Headquarters

Denver, Colorado

Founded

2013

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent partnership with Edenred Pay enhances the platform's invoice processing capabilities, adding significant value for clients.
  • Growth investment from Onex Falcon indicates strong financial backing and potential for further expansion and innovation.
  • FRONTSTEPS' comprehensive feature set and user-friendly platform can significantly improve productivity and reduce operational costs for community managers.

What critics are saying

  • The niche focus on HOA management may limit market size and growth opportunities compared to more diversified property management software providers.
  • Dependence on subscription revenue means that customer retention is crucial; any decline in client satisfaction could impact financial stability.

What makes FRONTSTEPS unique

  • FRONTSTEPS focuses exclusively on the HOA and property management niche, unlike broader property management software providers.
  • Their platform integrates multiple functions such as visitor security and invoice processing, offering a comprehensive solution that reduces the need for multiple software tools.
  • The subscription-based model with tiered pricing allows for scalability and customization based on the specific needs of different communities.

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