Ed-Tech Career Advisor / Course Counselor

Job Description

Position: Ed-Tech Career Advisor / Course Counselor

Job Type: Full-Time (100% Work from Office)

Location: Chennai, Tamil Nadu

Experience: 0 to 3 Years (Freshers with excellent communication are welcome)

Education: Graduate in any discipline (B.E. / B.Tech / BCA / B.Sc / B.A. / BBA / B.Com / MSW / Psychology)

Role Summary

We are seeking an energetic, articulate, and goal-oriented Ed-Tech Career Advisor / Course Counselor to join our team in Chennai. In this role, you will act as a strategic advisor to prospective students, fresh graduates, and working professionals—guiding them toward the right technical and professional upskilling programs to advance their careers.

You will be responsible for end-to-end student engagement: from initial lead counseling and 1-on-1 career guidance to enrollment facilitation and onboarding.

Key Responsibilities

• 1-on-1 Career Counseling: Interact with prospective candidates via phone, video calls, and walk-in meetings to evaluate their academic background, career aspirations, and skill gaps.

• Program Advising: Explain course structures, curriculum highlights, learning outcomes, career paths, and placement support services clearly and persuasively.

• Lead Conversion & Sales: Handle incoming leads generated through campaigns, qualify inquiries, address hesitations/objections, and guide prospective students toward enrollment.

• Pipeline Management: Maintain accurate candidate records, follow-up schedules, and lead statuses in the CRM tool to ensure high conversion rates.

• Walk-In & Drive Management: Conduct face-to-face counseling sessions for candidates visiting our office or attending walk-in recruitment and upskilling drives.

• Student Onboarding: Coordinate with internal training and administrative teams to ensure smooth candidate onboarding and documentation post-enrollment.

Required Skills & Qualifications

• Communication: Exceptional verbal and written communication skills in English and Tamil. Ability to present ideas clearly and build rapport quickly.

• Active Listening & Empathy: Strong interpersonal skills to understand candidate background, career anxieties, and upskilling needs.

• Persuasiveness & Objection Handling: Confident in addressing queries regarding fees, course duration, commitment levels, and career outcomes.

• Target-Driven Mindset: High energy, self-motivated, and comfortable working toward performance incentives and monthly enrollment targets.

• Education: Graduation in any stream. Candidates with backgrounds in Psychology, Social Work (MSW), Business Administration, English Literature, or Computer Applications/Engineering are encouraged to apply.

Why Join Us?

• Competitive Compensation: Fixed monthly salary + performance-based incentive model.

• Accelerated Growth: Fast-track progression opportunities into Senior Counseling, Team Lead, or Business Development Operations roles.

• Comprehensive Training: Complete product, curriculum, and counseling methodology training provided during onboarding.

• Dynamic Work Environment: Collaborative, supportive, and high-energy office culture.

Qualifications

Additional Information

Chennai - WFO

• Experience :   0 to 3 Years

Compensation: 3 to 5 (INR) (MONTHLY)