Whittier Health Network

Rehabilitation hospitals and skilled nursing

Outpatient Front Desk Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeWestborough, MA, USA$20 - $24 /hr

About the Job

Requirements

Customer service experience.
Knowledge of office-related equipment.
Strong attention to detail, organizational skills, and time-management skills.
A pleasant, assertive approach to visitors, employees, and phone guests, using good judgment in each encounter.

Responsibilities

Serve as the primary point of contact for physical therapy, occupational therapy, and speech-language pathology outpatients to ensure a smooth transition into services.
Maintain an efficient and productive working environment.
Provide administrative support that requires independent decision-making.
Greet patients, handle inquiries, verify information, coordinate schedules, and maintain accurate patient records.

Whittier Rehabilitation Hospital Outpatient Front Desk Coordinator- Whittier Rehab Outpatient Department
150 Flanders Road
Westborough, MA 01581

Front Desk Coordinator –Full Time
Weekdays only

This vital role ensures a seamless experience for new patients by handling inquiries, verifying information, coordinating schedules and maintaining accurate patient records. Greets all patients with a warm welcome and excels in a team environment.
We are seeking a social, kind and dependable candidate to join our outpatient therapy services!

PRIMARY RESPONSIBILITIES INCLUDE:

Primary point of contact for all PT, OT and SLP outpatients to ensure a smooth transition into our services.
Pleasant, assertive approach to visitors, employees and phone guests, utilizing good judgement in each encounter
Maintaining an efficient and productive working environment
Administrative support requiring independent decision-making
Strong attention to detail, excellent organizational skills and time management

PREREQUISITES:

Customer Service experience
Knowledge of office related equipment

Benefits:

401(k)
Continuing education credits
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

About the Company

Whittier Health Network

Rehabilitation hospitals and skilled nursing

Whittier Health Network is a family-owned healthcare system in Massachusetts focused on rehabilitation and recovery after serious illness or injury. Its hospitals in Bradford and Westborough combine intensive rehabilitation with long-term acute care for patients with complex medical needs. Transitional care units support short-term recovery after surgery, while hospital-based outpatient clinics provide one-on-one therapy. Treatment includes stroke rehabilitation, wound care and support for patients coming off ventilators, with physical, occupational and speech therapy available across its services. Founded in 1982, the network is headquartered in Haverhill, Massachusetts.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Haverhill, MA
Founded: 1982

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