IT Support Professional
About the job
- A few years of hands-on IT support experience beyond help desk support.
- Experience working in a managed services provider (MSP) environment.
- Strong troubleshooting skills for real-world network problems.
- Experience with Microsoft 365, including Entra ID identity management.
- Experience working on-site in client environments.
- Eligibility to work in the United States.
- Comfort driving in and out of New York City and operating a company vehicle.
- Availability for after-hours support obligations, holiday support, and occasional weekend on-site support during unusual major client situations.
- Troubleshoot and resolve technical problems across client environments.
- Lead IT projects from planning through execution.
- Provide both in-office and on-site technical support and troubleshooting.
- Support client environments involving point of sale, AV, networking, and access control systems.
- Operate effectively in a fast-paced MSP setting with demanding client needs.
- Familiarity with point of sale systems.
- Familiarity with AV systems.
- Familiarity with access control systems.
About the company
Delaney Computer Services provides IT services to small and mid-sized businesses through IT as a Service (ITAAS), bundling equipment, software, a helpdesk, and cybersecurity for a single fixed monthly price per user with no upfront costs. The service includes hardware and software, ongoing maintenance, cybersecurity protection, and 24/7 support, managed under a predictable monthly fee so clients avoid surprise bills. They emphasize alignment with the NIST 800 cybersecurity framework to offer compliant, comprehensive protection and IT management for companies with roughly 15 to 250 employees. The goal is to help clients run more efficiently with fewer interruptions, improving productivity and profitability by preventing IT issues before they occur.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Mahwah, New Jersey
Founded
1995
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Simplify's Take
What believers are saying
- DCS touts over 150 Google reviews and a 99.999% approval rating.
- LinkedIn in 2026 highlights expanded cybersecurity, email migrations, and awareness services.
- Ubiquiti certification opens office relocations, cabling, access control, and surveillance projects.
What critics are saying
- Indeed reviews in 2025 describe abusive management and underpayment, hurting retention.
- Ubiquiti installs commoditize fast, squeezing margins against local MSPs and electricians by 2026.
- Founder dependence on Richard Delaney creates succession risk if sales or operations wobble.
What makes Delaney Computer Services unique
- DCS sells managed IT, cybersecurity, Microsoft 365, and Azure under one roof.
- In 2025, DCS added certified Ubiquiti UniFi installation and full-network buildouts.
- Thirty-plus years operating in NY, NYC, and NJ gives DCS regional credibility.
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Benefits
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Time Off
- Profit Sharing
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Pet Insurance
- Remote Work Options
- Flexible Work Hours
- Hybrid Work Options