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Heartland Health Services

Nonprofit community health center in Central Illinois

Certified Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePeoria, IL, USA$20.50 - $26.50 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Completion of an accredited medical assistance certification program with current certification is required.
  • Ability to lift up to 50 pounds.
  • Knowledge and skills to provide patient services appropriate to the ages served.
  • Proficient computer skills for chart completion.
  • Basic Life Support certification must be obtained within the first 90 days of hire; it is not required to start.

Responsibilities

  • Provide patient care in accordance with the organization’s mission, strategic goals, applicable laws and regulations, performance and outcome objectives, and accreditation standards.
  • Work with patients of all ages.
  • Maintain positive working relationships with the department and communicate with other departments as needed to resolve operational problems and use resources effectively in delivering quality patient care.
  • Check patients in by taking vitals and documenting pain, medications, allergies, reason for visit, and other required flow sheets.
  • Complete appropriate electronic health record templates.
  • Review patient charts for outstanding lab or X-ray results and medical visits since the last appointment.
  • Review patient medications and pend refills.
  • Manage assigned electronic health record in-baskets.
  • Assist clinicians during examinations and perform treatments, procedures, and waived lab testing within the scope of competency and training.
  • Administer medications as ordered by clinicians and in accordance with organizational policy and protocol.
  • Stock and clean exam rooms, including exam tables and other furniture, using the appropriate cleansing agent and protocol.
  • Perform quality-control duties regularly in accordance with regulatory and department policy.
  • Ensure proper care and maintenance of equipment and supplies, and follow safety, environmental, and infection-control methods.
  • Run electronic health record reports according to protocol.
  • Travel to various clinic locations as needed.
  • Support clinic compliance with applicable federal, state, local, and organizational rules, regulations, protocols, and procedures governing clinical services, workplace safety, public health, and confidentiality.
  • Participate in continuous quality-improvement efforts designed to improve patient outcomes.
  • Consult with clinical teams and direct and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services.
  • Maintain and assure confidentiality of patient information in accordance with organizational policies.
  • Report building or equipment problems through appropriate channels.
  • Perform clerical duties or department-related tasks as assigned by a supervisor in a continuously changing medical practice.
  • Attend required staff, department, and other meetings.

About the Company

Heartland Health Services

Nonprofit community health center in Central Illinois

Heartland Health Services is a nonprofit community health center caring for patients across Central Illinois, including people who are uninsured or face barriers to treatment. Its neighborhood clinics combine primary care with women's health, pediatrics, behavioral health and addiction recovery services. Patients can also use after-hours care, discounted prescriptions and help connecting with community resources. As a federally qualified health center, it receives federal support and bills insurers, while income-based discounts reduce eligible patients' charges. Founded in 1990, the organization is headquartered in Peoria, Illinois, and opened its first clinic in 1991.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Peoria, IL
Founded
1990

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