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M-KOPA

Digital micro-financing for financially excluded

Field Sales Manager

Field SalesConfirmed live in the last 24 hours
Full-timeUgandaNo salary listed

About the Job

Requirements

  • A Bachelor's degree in Business Management or another relevant field is required.
  • At least 3 years of sales experience with a proven track record of leadership is required.
  • Experience managing field sales teams and Direct Sales Representative networks is required.
  • A track record of achieving and exceeding sales targets in a field environment is required.
  • Sales and negotiation skills, including pitching and closing ability, are required.
  • Ability to motivate and lead a team toward collective goals is required.
  • Communication and people skills to cascade direction clearly and inspire action are required.
  • Planning and organizational skills to manage territory operations systematically are required.
  • Ability to work in a fast-paced environment with urgency and composure under pressure is required.
  • A data-driven mindset to interpret reports, identify trends, and make evidence-based decisions is required.
  • Proficiency in Microsoft Office tools for reporting and planning is required.
  • Ability to guide teams through business changes is required.
  • Business acumen connecting field sales activity to revenue, credit performance, and profitability is required.
  • Conflict management skills to resolve team and customer issues professionally and fairly are required.
  • Ability to collaborate effectively with internal teams and Direct Sales Representatives is required.
  • Professionalism and ethical integrity are required.
  • Self-management and ownership of territory results are required.

Responsibilities

  • Recruit, coach, mentor, and develop Direct Sales Representatives’ sales and customer-centric skills.
  • Ensure the team embraces and follows changes in business focus.
  • Build a motivated and accountable field sales team.
  • Communicate business direction to the direct sales channel.
  • Oversee implementation of sales programs and end-to-end sales activities in the assigned territory in alignment with business direction.
  • Design sales and marketing strategies to meet and exceed weekly, monthly, and quarterly sales targets.
  • Identify sales opportunities in assigned locations through lead generation, pitching, customer profiling, and after-sales calls.
  • Develop local networks to grow sales volumes and expand market presence.
  • Manage inventory at the assigned depot or location and maintain stock accountability and controls.
  • Maintain inventory discipline across Direct Sales Representatives in the territory.
  • Align sales goals and processes with customer credit performance and maintain healthy credit standing in the assigned area.
  • Maximize profitability through disciplined sales processes and customer screening.
  • Drive customer satisfaction and business profitability through the Direct Sales Representative channel.
  • Monitor competitor intelligence, customer insights, and market trends and share relevant information with internal teams.
  • Interpret reports and prepare weekly, monthly, quarterly, and annual business reports.
  • Prepare and submit weekly activity plans and reports to the Regional Sales Manager.
  • Use data to identify opportunities, address gaps, and improve field sales performance.
  • Uphold M-KOPA brand values and ensure Direct Sales Representative activities reflect customer-first selling and ethical business practices.
  • Maintain professionalism and integrity standards across the field team.

About the Company

M-KOPA

Digital micro-financing for financially excluded

M-KOPA is a digital micro-financing platform that targets people who are underserved by traditional banks. It provides micro-loans with flexible terms to help customers progress in life, using a connected, digital platform that processes payments in real time. The product works by offering small, affordable loans and tracking repayments through mobile or online channels, with interest earned on these loans as its revenue. Unlike some lenders, M-KOPA focuses on financially excluded communities and uses technology to reach remote areas where conventional banking is limited, keeping lenders and borrowers connected through a single platform. The company's goal is to expand financial inclusion by delivering fair, accessible financing that adapts to customers’ realities and supports their financial progress.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$721.1M
Headquarters
Nairobi, Kenya
Founded
2011

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