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Teleperformance

Outsourced customer experience management services

Japanese Speaking Content Moderator

Risk & ComplianceConfirmed live in the last 24 hours
Full-timeBangkok, ThailandNo salary listed

About the Job

Requirements

  • Business-level Japanese proficiency in reading, writing, and speaking.
  • English proficiency sufficient to read work instructions and internal communications and participate in simple conversations, approximately B1 or higher.
  • Ability to maintain attention to detail and concentration during repetitive work.
  • Basic understanding of social media and online advertising.
  • Ability to adapt flexibly to changes in rules and working environments.
  • Logical thinking and sound judgment.
  • Meet the requirements for obtaining a Thai work visa, including a bachelor's degree and at least two years of full-time work experience; this condition does not apply to Thai nationals or people who do not need a visa.

Responsibilities

  • Review, classify, and annotate digital content, including advertisements, videos, audio, text, and images.
  • Check content for compliance with platform policies and guidelines.
  • Identify and report irrelevant or inappropriate content.
  • Classify emotions, gestures, and image elements, and perform masking tasks.
  • Assist with processing image data using tools such as spectrograms and heat maps.
  • Review reports of terms-of-service violations and take appropriate action.
  • Understand and comply with content policies and keep up with current information.
  • Support creation and annotation of datasets for machine learning.
  • Contribute to maintaining the trust and safety of online communities.

Desired Qualifications

  • Experience in content moderation, business process outsourcing, or customer support.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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